Job summary
- Main area
- IT
- Grade
- Band 8a
- Contract
- 34 months (Secondment until 31 March 2028)
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC127-0625
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Location to be confirmed at interview
- Salary
- £54,550 - £61,412 per annum
- Salary period
- Yearly
- Closing
- 19/06/2025 23:59
Employer heading

Business Change Manager (Cloud)
Band 8a
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
Job Summary: The Business Change Manager (Cloud) leads and manages the implementation of national programmes and projects, focusing on migrating systems from physical data centres to cloud-based networks. Key responsibilities include:
- Implementation of National Programme: Ensuring projects produce required products within specified time and cost constraints.
- Capacity Development: Developing regional capacity for new ways of working, offering expertise, facilitation, and redesign tools.
- Stakeholder Engagement: Engaging with key partners and stakeholders, including front-line staff, to develop and implement change plans.
- Behavioural Change: Focusing on behavioural change to ensure successful implementation of people solutions.
This post is fixed term/secondment until 31/03/2028 to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
- Lead and Manage Implementation: Ensure successful implementation of national programmes and projects, particularly those involving significant complexity and risk.
- Capacity Development: Develop regional capacity for new ways of working, offering expertise, facilitation, and redesign tools.
- Stakeholder Engagement: Engage with key partners and stakeholders, including front-line staff, to develop and implement change plans.
- Behavioural Change: Focus on behavioural change to ensure successful implementation of people solutions.
- Mentoring and Training: Provide task management, mentoring, and training for Senior Business Change Facilitators, Business Change Facilitators, and Business Change Facilitators (eLearning).
Working for our organisation
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Detailed job description and main responsibilities
- Project Scope and Definition: Leading the setting of operational, technical, and strategic objectives, and managing delivery of work packages.
- Project Management: Directing and motivating the project team, managing production of required products, and ensuring overall progress and resource use.
- Research and Evaluation: Researching current practices and policies, and evaluating project scope.
- Strategy Development: Impacting policy implementation and design for NHS Wales within the project remit.
- Financial Planning: Managing large national budgets, developing business cases, and ensuring benefits realization.
- Risk Management: Identify, assess, and prioritize project risks.
- Leadership and Culture: Implement leadership development and cultural change strategies.
- Resource Planning: Complete resource plans, write specifications for resources, and ensure appropriate advice and guidance in specialist areas.
- Communication: Manage and communicate with stakeholders, present complex information, and develop communication plans
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications and Knowledge
Essential criteria
- Educated to masters level or equivalent experience
- Specialist knowledge to post graduate level or equivalent experience
Desirable criteria
- Experience and understanding of change management, process change, and information management and technology issues within the healthcare environment.
- Experience with cloud migration projects.
Experience
Essential criteria
- Capable of understanding the wider objectives of the Programme and its context within current Assembly policy and strategic direction.
- Ability to develop and maintain effective working relationships with Principal managers, with Project Executives, and with third party service providers involved in the management and operations of the Programme.
- Experience of Cloud capabilities and organisational operating models for cloud infrastructure.
Skills and Attributes
Essential criteria
- Demonstrate a track record of delivering on target.
Desirable criteria
- Ability to manage cloud migration projects and troubleshoot cloud-related issues.
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Wayne Maguire
- Job title
- Principal Project Manager
- Email address
- [email protected]
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