Job summary
- Main area
- IT
- Grade
- Band 8c
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC172-0825
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Location to be confirmed at interview
- Salary
- £78,120 - £90,013 per annum
- Salary period
- Yearly
- Closing
- 14/08/2025 23:59
Employer heading
Head of Product (Data Platform and Products)
Band 8c
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
Transform Healthcare in Wales: Lead the Way in Digital Innovation
Are you ready to use your passion for product leadership to transform healthcare technology and make a real difference in people's lives?
Digital Health and Care Wales (DHCW) is seeking a passionate and experienced Head of Data Platform and Products to collaboratively shape the future of digital health in Wales. This is a pivotal leadership role with the opportunity to impact patient care and clinical staff experiences across the nation.
About Us
DHCW delivers critical digital services in response to NHS Wales strategy set by Welsh Government. We are driving an ambitious and transformative digital strategy with a portfolio of products vital to the NHS. Our work supports clinicians in providing safe and effective patient care and empowers patients to manage their own health and wellbeing.
About the Role
As the Head of Data Platform and Products, you will be a senior leader within DHCW, influencing and informing policies regarding healthcare products and systems. You will lead the vision, strategy, and roadmap for the National Data Resource and its suite of products, championing a user-centred approach and ensuring alignment with DHCW's strategic objectives.
Main duties of the job
Your responsibilities will include:
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Strategic Leadership: Define and champion the product vision, strategy, and roadmap for your product suite, ensuring alignment with DHCW and NHS Wales strategic objectives
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Team Leadership: Lead, mentor, and inspire high-performing product teams comprised of product managers, designers, user researchers, developers, validation and operational support using the ITIL framework
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Product Lifecycle Management: Oversee the entire product lifecycle from ideation and discovery through to delivery, iteration, and continuous improvement
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Stakeholder Management: Collaborate effectively with a diverse range of stakeholders across NHS Wales, including clinicians, patients, and technology partners
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Data-Driven Decision Making: Utilise data and analytics to inform product development, measure success, and drive continuous improvement
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Accessibility and Inclusivity: Champion the creation of digital services that are accessible and inclusive to all users, regardless of their needs and abilities
Essential Skills and Experience:
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Proven Experience: A strong track record of successfully leading and delivering digital products within complex environments, ideally within the health or public sector
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User-Centricity: A deep understanding of user-centred design principles and experience in conducting user research to inform product development
Working for our organisation
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Detailed job description and main responsibilities
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Strategic Thinking: Ability to develop and articulate a clear product vision and strategy, aligning with organisational goal
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Leadership and Communication: Exceptional leadership, communication, and interpersonal skills with the ability to influence, build consensus, and foster collaboration
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Agile and Lean Methodologies: Experience working in agile environments and applying lean principles to optimise product development processes
Desirable Skills and Experience:
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Experience working with GDS standards and best practices
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Knowledge of digital health in the NHS, understanding of health and care information governance and software change validation procedures
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Understanding of clinical safety and risk management in digital health
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The ability to speak Welsh. English and/or Welsh speakers are equally welcome to apply
Product Suites:
You'll be responsible for the National Data Resource including the Care Data Repository, the National Data & Analytics Platform, API-Management Platform and Secure Data Environment.
Benefits:
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Make a Difference: Contribute to the transformation of healthcare in Wales and improve the lives of millions
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Be a Leader: Shape the future of digital health and lead high-performing teams
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Professional Development: Benefit from excellent learning and development opportunities in a supportive environment
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Work-Life Balance: We offer flexible working options to support your wellbeing.
Join Us
If you're a driven and innovative product leader seeking a rewarding opportunity, apply now.
Interviews will be held on the 22nd August.
Person specification
Qualifications
Essential criteria
- Master’s degree in an associated professional field (or equivalent qualification / experience).
Knowledge and Experience
Essential criteria
- Extensive specialist knowledge and experience of leading successful teams in a large and complex IT/Digital organisation, with responsibility for managing enterprise-wide IT/digital products or services.
- Experience of developing long term strategic plans for modernising or automating the workplace using product services.
- Expert in the analytical comparison of IT products against specified criteria (including costs) to determine the solution that best meets the business need.
- Proficient in methods and techniques associated with planning and monitoring progress of complex programmes and projects.
Skills and Attributes
Essential criteria
- Initiative skills to be proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate action(s).
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Rebecca Cook
- Job title
- Chief Data Officer
- Email address
- [email protected]
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