Job summary
- Main area
- IT
- Grade
- Band 8a
- Contract
- Fixed term: 7 months (7 months to 31/03/26 due to funding)
- Hours
- Part time
- Flexible working
- Job ref
- 025-AC209-0925
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Location to be confirmed at interview
- Salary
- £56,514 - £63,623 per annum pro rata
- Salary period
- Yearly
- Closing
- 25/09/2025 23:59
Employer heading
Senior Clinical Informatician Pharmacy
Band 8a
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Job overview
DHCW is seeking a registered pharmacy professional to join the Clinical Informatics team and the Digital Services for Patients and the Public (DSPP) programme, supporting development and delivery of digital medicines features in the NHS Wales App.
The App provides access to health and care services via smartphone, tablet, or computer. Current features include requesting repeat prescriptions from general practice, with further medicines functionality due in 2025:
• Digital prescription view
• Notifications when medicines are ready at community pharmacy
• “Nominate a Pharmacy” option for digital prescriptions
The next phase is being led by the NHS Wales App Digital Medicines Project Board, with an ambitious work plan underway.
We are seeking a pharmacy professional with substantial practice experience and skills in analysis, engagement, and business change. Working with DHCW Clinical Informatics Team, the role involves shaping clinical workflows, supporting design and rollout of public-facing features, and providing input into public engagement.
Collaboration with stakeholders will be essential to drive safer, more effective ways of working. Welsh language skills are desirable; applications are welcomed in Welsh and/or English
Main duties of the job
Horizon Scanning: Monitor health and digital solution trends to shape clinical product roadmaps.
Leadership: Provide clinical leadership.
Clinical Expertise: Drive clinical outcomes, ensure patient safety, and advocate best practice.
Quality Improvement: Enhance business and clinical processes with outcome focus.
Risk Management: Manage clinical safety and risks in informatics design.
Professional Development: Maintain clinical practice knowledge and support workforce growth.
Strategic Advisory: Influence digital transformation and support health board informatics leads.
Policy Impact: Assess policy implications for informatics delivery.
Standards: Apply clinical standards to informatics.
Clinical Safety Officer: Lead on safety oversight.
Quality Assurance: Ensure systems meet clinical requirements.
Stakeholder Engagement: Manage expectations and prioritise clinically useful developments.
Governance: Implement clinical informatics governance in projects.
Care Delivery Models: Leverage knowledge of NHS Wales and UK care models.
Service Monitoring: Use informatics to monitor services and standards.
Research & Decision Making: Support evidence-based design of digital solutions.
Risk Analysis: Identify risks and provide clear analysis.
This post is fixed term until 31/03/26 due to funding
Working for our organisation
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Detailed job description and main responsibilities
Provide clinical informatics leadership to facilitate the discovery, development, adoption, and optimisation of delivery of digital change across NHS Wales. Apply knowledge of challenges, care models, organisations and governance across the care pathway (e.g., Primary Care contractors, hospitals, ambulance services, care homes, community services) and their impact on informatics projects/programmes.
Establish and maintain credibility and effective communication and partnerships at all levels across the national programmes, internally within
Digital Health & Care Wales (DHCW), with clinical and digital colleagues in Health Boards, NHS Wales peer groups (e.g. Medical Directors, Directors of Nursing and Therapies, Chief Pharmacists), Local Authorities, other professional groups and Welsh Government policy and clinical leaders.
Understand clinical audit, clinical risk management, quality assurance, clinical effectiveness and staff development aligned to clinical governance frameworks, to use data and information effectively, to identify service improvements and determine how informatics can assist in the monitoring and implementation of healthcare services and standards.
Horizon scan digital developments in your professional area of practice, identifying best practice, supporting clinical benefits realisation, and learning programmes.
Person specification
Qualifications and Knowledge
Essential criteria
- Professional clinical qualification and valid registration with the General Pharmaceutical Council
- Educated to master’s level in a relevant subject e.g. digital or clinical informatics related subject or equivalent experience working within the field of clinical informatics.
- Knowledge of healthcare information systems, electronic health records, health data standards and data analysis methodologies
Desirable criteria
- Understanding of the Welsh healthcare system to understand the context and requirements of healthcare delivery
Experience
Essential criteria
- Significant post registration clinical experience working in a healthcare setting
- Leadership and operational management experience
- Experience of service development or transformation and the role of digital systems
- Experience and understanding of change management process.
Desirable criteria
- Experience of leading informatics projects, including planning, implementation, and evaluation of digital clinical systems
Skills and Attributes
Essential criteria
- Strong written and verbal communications skills to effectively collaborate with partners and stakeholders
- Demonstrate sound judgement and decision making involving highly complex facts or situations across the directorate portfolio
Desirable criteria
- Excellent leadership and influencing skills with the ability to motivate and involve individuals and teams.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- James Goddard
- Job title
- Hospital e-Prescribing Lead
- Email address
- [email protected]
List jobs with Digital Health and Care Wales in Administrative Services or all sectors