Job summary
- Main area
- IT
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC243-1025
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Location to be confirmed at interview
- Salary
- £48,527 - £55,532 per annum
- Salary period
- Yearly
- Closing
- 22/10/2025 23:59
- Interview date
- 05/11/2025
Employer heading
ESR and People Analytics Lead
Band 7
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Job overview
We’re looking for a talented and forward-thinking ESR and People Analytics Lead to join the People & OD Directorate to drive the development, delivery, and evolution of our workforce systems and analytics capabilities.
This is a pivotal role in supporting the organisation’s long-term vision and People Strategy, through the provision of insightful, accurate, and strategic workforce information.
You’ll manage the ESR system and lead the implementation of the future NHS Workforce Solution. You’ll also help drive the automation and digitalisation of people processes across the employee lifecycle.
Working closely with the Head of People Services, you will manage a small analytics team, fostering a culture of collaboration, compassion, and continuous improvement. You’ll champion data-led decision-making and support the delivery of excellence across workforce planning, board reporting, and strategic workforce development.
Main duties of the job
As the ESR and People Analytics Lead, you will:
• Lead the operational management, security, development and strategic planning of our workforce systems – with a particular focus on the Electronic Staff Record (ESR) and its interfaces which will migrate to the NHS Future Workforce Solution system.
• Provide expert advice on the future vision and roadmap for ESR within DHCW, working closely with senior leaders.
• Partner with the Head of People Services and Head of Strategic Business Partnering to deliver data-driven people insights and analysis that inform workforce plans, board reports and wider organisational strategy.
• Coordinate the production of high-quality, insightful workforce data and reporting across the entire employee lifecycle, ensuring consistency, accuracy, and strategic relevance.
• Support the development and continual improvement of HR and OD systems to streamline processes and enable automation, analytics and improved performance organisation-wide.
Working for our organisation
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Detailed job description and main responsibilities
What We’re Looking For:
We’re seeking someone who shares our organisational values of collaboration, compassion, innovation, excellence, and inclusivity, and can bring them to life through their work.
To succeed in this role, you will need:
• Strong analytical skills with the ability to transform data into meaningful insights and recommendations.
• Good understanding of ESR and workforce systems
• Strong people analytics and reporting experience
• Excellent stakeholder engagement and communication skills
• A passion for using data to drive meaningful change
• A strategic mindset, with experience of contributing to long-term workforce planning and organisational decision-making.
• An interest in people data and the HR function, and how analytics can support better people outcomes
• Proficiency with Excel functions (including VLOOKUPs and pivot tables), and using Power BI or similar data visualisation tools
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
For more information about the role please contact [email protected]
Interview: 05/11/25
Person specification
Qualifications and Knowledge
Essential criteria
- Masters in an associated professional field (or equivalent qualification / experience).
- In-depth knowledge of workforce information systems and people analytics systems and tools
- Evidence of continuous professional development
Experience
Essential criteria
- Practical experience at advanced level using and developing a range of databases and spreadsheets
Skills and Attributes
Essential criteria
- Advanced data-analysis skills to manipulate complex data and present in a suitable format
- Ability to develop and maintain networks and work collaboratively with stakeholders both internal and external to facilitate the achievement of objectives.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Kathryn Frith
- Job title
- Head of People Services
- Email address
- [email protected]
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