Job summary
- Main area
- IT
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC267-1025
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working - Ty Glan Yr Afon
- Town
- Location to be confirmed at interview
- Salary
- £65,424 - £76,021 per annum
- Salary period
- Yearly
- Closing
- 05/11/2025 23:59
Employer heading
Principal Product Manager
NHS AfC: Band 8b
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Job overview
Digital Health and Care Wales (DHCW) is seeking an experienced and forward-thinking Principal Product Manager for the Care Data Repository (CDR), a key component of the Wales National Target Architecture. Reporting to the Head of Data Products, you will lead delivery of a secure, standards-based service that provides applications, clinicians and analysts with trusted, person-centred data to improve care and outcomes.
You will shape the CDR roadmap, balancing the needs of service users, data consumers, and partner systems while ensuring alignment with the National Data Strategy. This is a pivotal role for someone who thrives on turning complex health data challenges into practical, scalable digital solutions that make a measurable difference across Wales.
English and/or Welsh speakers are equally welcome to apply
Main duties of the job
As Principal Product Manager, you will:
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Lead and maintain the product backlog for the CDR, ensuring clear priorities and measurable outcomes.
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Translate national requirements and user needs into deliverable features within agile teams.
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Collaborate with standards leads, architects, developers and analysts to ensure interoperability standards.
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Engage with stakeholders across national programmes to ensure consistent data flows.
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Drive release planning, sprint reviews and continuous improvement across multiple environments.
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Monitor delivery performance, risks and dependencies, ensuring timely escalation and communication.
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Promote agile practice and data governance throughout the product lifecycle.
Working for our organisation
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Detailed job description and main responsibilities
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Own and articulate the CDR product vision, aligning technical delivery with NHS Wales strategic priorities.
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Define success metrics, track outcomes and champion data quality and clinical safety.
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Lead the multidisciplinary product team, fostering a collaborative, inclusive culture focused on value and impact.
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Manage dependencies with adjacent NDR products and external suppliers.
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Ensure compliance with national standards, information governance and security frameworks.
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Represent DHCW in national forums, sharing progress and lessons learned.
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Contribute to long-term roadmap planning and investment decisions for data platforms across Wales.
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Champion innovation, interoperability and continuous learning across the digital health community.
Person specification
Qualifications and Knowledge
Essential criteria
- Master’s degree in an associated professional field (or equivalent qualification / experience).
- Knowledge gained through practical experience of working at this level, across the range of work procedures and practices.
Experience
Essential criteria
- Significant experience of working in a digital development role, with a successful track record of delivering and supporting major digital products and services.
- Excellent understanding of translating business/functional requirements into specialist technical specifications and complex operational digital products and services.
Skills and Attributes
Essential criteria
- Initiative skills to be proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate action(s).
- Organisational awareness to understand the hierarchy and culture of own, customer, supplier and partner organisations and being able to identify the decision makers and influencers.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Eugene O'Sullivan
- Job title
- Lead Applications Design Architect
- Email address
- eugene.o'[email protected]
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