Job overview

The ability to speak and write in Welsh is essential for this post.

Diabetic Eye Screening Wales (DESW) provides a screening service for the early detection of diabetes related eye disease (diabetic retinopathy), helping to save the eyesight of the population that we screen.

DESW is pleased to be offering an exciting opportunity to join our newly established Public Health Wales (PHW) Screening Centre in Mountain Ash.  We are looking for a highly motivated and reliable individual to work supporting our management team and to cover reception duties at the Centre where three screening programmes regularly hold their clinics.

This post-holder will be motivated and committed to support the wider screening teams on-site in Kimberly House, with a pleasant manner and confidence when dealing with members of the public.  In addition to being responsible for meeting and greeting participants as they arrive for their appointments, this role will be required to support members of the wider DESW management team with general administration tasks.

Main duties of the job

This is a busy and varied role, which requires the ability to deal with a wide range of tasks and deadlines. We are looking for an individual who has energy, enthusiasm and commitment, good interpersonal skills, and the confidence to deal with a wide range of matters with diplomacy and, at times, urgency.

Duties include:

Working full time covering reception in busy PHW Screening Centre, meeting and greeting participants, dealing with queries and support screening staff.

Providing a comprehensive administrative support service to the Management Team in relation to operational and clinical delivery of the DESW screening Programme including drafting letters, writing up of minutes from meeting recordings, preparing agendas. 

Acting as operational contact point for the building, ensuring that issues impacting on high quality clinic provision are addressed and escalated as required.

If you are a person who prides yourself on your communication and organisational skills, your ability to prioritise workload and to work cohesively as part of a wider team, then we’d love to hear from you.

Working for our organisation

Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales' where we play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.

Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion.  We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us, the benefits we offer and guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/