Job summary
- Main area
- Digital
- Grade
- Band 7
- Contract
- 2 years (Until 31/03/2026. Although this post has been advertised as a fixed term appointment, NHS staff will be offered the appointment as a secondment. If you wish to apply as a secondment opportunity, you must have your line manager’s approval. This post may be extended or made permanent at the end of the fixed term/secondment period depending on available funding and business needs.)
- Hours
- Full time
- Flexible working
- Job ref
- 082-AC023-0424-A
- Employer
- Health Education and Improvement Wales
- Employer type
- NHS
- Site
- Health Education Improvement Wales (HEIW)
- Town
- Nantgarw
- Salary
- £44,398 - £50,807 Per Annum
- Salary period
- Yearly
- Closing
- 09/05/2024 23:59
Employer heading
M365 Product Specialist
Band 7
Job overview
The primary responsibility of this role is to oversee the design, development, support, and monitoring of HEIW's M365 applications and services. This entails ensuring that these systems align with both user needs and organisational objectives. Additionally, the role involves maintaining the smooth operation of all M365 services and products on a daily basis. Furthermore, the incumbent will offer specialised guidance, support, and training to the organisation regarding the M365 solution and its applications. This includes providing expertise in business and information analysis within their specialty area.
This post is fixed term/secondment until 31/03/2026 to meet the needs of the service.
Main duties of the job
- To design, develop, support, and monitor the HEIW M365 applications and services for which HEIW is responsible, ensuring they meet the requirements of both the user and organisation.
- To ensure the operational day-to-day running of all M365 services and products.
- To provide specialist advice, support, and training to the organisation on the M365 solution and applications and speciality business and information analysis.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
- Degree within a software related discipline or equivalent experience
- Experience in the Microsoft 365 platform and solutions including SharePoint Online, MS Forms, Power Apps, Power Automate and Power BI.
- In-depth knowledge of software systems, processes, and configurations.
- Project Management Qualification.
- Strong understanding of systems analysis and design methodologies.
Desirable criteria
- Master’s Degree in Computer Science.
- ITIL qualification
- Working knowledge of digital accessibility requirements.
- M365 Product Qualifications.
Experience
Essential criteria
- Proven experience of software development in a formal development environment.
- Evidence of planning and organisational skills, including ability to lead software projects, delegate work, solve problems and make decisions proactively.
- Demonstrable experience in software system design and development.
- Experience of querying and working with large complex databases
- Systems analysis, design, user interface design, implementation and testing skills.
Desirable criteria
- Sound technical infrastructure background of working within the health sector or public sector.
- Experience of working in an Agile Development environment.
- Track record as team member developing, testing and implementing web-based software systems using PHP, MySQL and jQuery.
- Experience of deploying and supporting applications in cloud environments.
Skills and Attributes
Essential criteria
- Ability to present and facilitate discussions with internal and external stakeholders.
- Effective written and oral communication skills, including ability to present and disseminate a range of specialist technical issues to technical and non-technical staff.
- Advanced keyboard and IT skills.
- Able to learn new technologies and software systems quickly through both self-study and professional courses.
- Ability to analyse complex software issues to identify solutions to underlying problems.
Desirable criteria
- Ability to speak Welsh.
Other
Essential criteria
- Ability to travel within geographical area.
- A flexible approach to work.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Abby Forster
- Job title
- Head of Digital Transformation
- Email address
- [email protected]
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