Job summary
- Main area
- Primary Care non-clinical workforce development
- Grade
- Band 8a
- Contract
- 6 months (Secondment until 31st March 2026 in line with available funding.)
- Hours
- Part time - 15 hours per week
- Job ref
- 082-AC068-0925
- Employer
- Health Education and Improvement Wales
- Employer type
- NHS
- Site
- Ty Dysgu
- Town
- Nantgarw
- Salary
- £56,514 - £63,623 per annum pro rata
- Salary period
- Yearly
- Closing
- 14/09/2025 23:59
Employer heading

Non Clinical Workforce Development Lead - (SWPPC)
Band 8a
We are committed to promoting inclusion at HEIW and we welcome applications from everybody recognising the value that diversity brings to our workforce. To work in the UK, candidates who are not UK or Republic of Ireland (ROI) nationals require sponsorship via a Skilled Worker Visa, unless they have permission to work via another route. Please note that HEIW does not currently hold a licence to appoint skilled workers from overseas by sponsoring them to work in the UK. If successful, candidates from outside of the UK or ROI would be responsible for obtaining their own sponsorship or visa to enable them to work for HEIW - Work in the UK.
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Job overview
This post is Secondment for up to 6 months in line with available funding.
We are currently seeking a dynamic Non-Clinical Workforce Development Lead for Primary Care to work at a national level, to support the delivery of the Practice Manager competency framework and the non-clinical workforce development actions within the Strategic Workforce plan for Primary Care.
The programme of work will focus on the finalisation, implementation and evaluation of the Practice Manager Competency Framework, alongside the development and deployment of associated education and training resources. The role also includes providing expert leadership in the delivery of strategic actions related to the non-clinical workforce within primary care. In addition, it will involve horizon scanning to identify emerging needs and opportunities for the non-clinical workforce, in alignment with the priorities outlined in the Strategic Workforce Plan for Primary Care.
This post is being offered for a fixed term period. Applications from any NHS employees (excluding those employed by independent contractors) will be considered only as a secondment opportunity. In this case, all NHS employees must have their line manager’s approval before making an application.
This post is for a fixed term / secondment period. It may be extended or made permanent at the end of that period depending on available funding and business requirement, but there is no guarantee of continued employment in HEIW.
Main duties of the job
We are looking for a candidate who has successfully managed a primary care contractor practice with experience of transformational change. You will have excellent communication, negotiation and presentation skills to engage with a wide variety of stakeholders.
To lead the implementation of the non-clinical workforce development action as part of the Strategic Workforce Plan for Primary Care Wales.
To translate the strategic actions into goals and initiatives to ensure sustainable implementation and delivery across the healthcare system.
The post holder will establish relationships and work strategically with Welsh Government, Health Boards/Trusts and other national organisations, to develop the process for implementing the action.
This role involves collaborating with key stakeholders through the adoption of a workforce transformation approach to develop and implement solutions aimed at addressing current and predicted future workforce challenges, such as recruitment, retention, training, and performance management.
English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person specification
Experience
Essential criteria
- Developing business cases for projects including proven experience in writing business cases
- Managing successful programmes/ projects at a senior level and ability to assess and evaluate programme/ project outcomes
- Effective partnership working with healthcare organisations
- Significant experience at senior manager level in the NHS/primary care contractors working a complex healthcare environment
Desirable criteria
- Knowledge of policies in Wales and the UK
Other
Essential criteria
- Demonstrates awareness of current primary care contractor issues
Qualifications and Knowledge
Essential criteria
- Extensive specialist knowledge/experience in Primary Care Contractor Practice Management
- Educated to Masters level or equivalent demonstrable experience
- Knowledge and experience of change management
- Knowledge of healthcare regulation/management
Desirable criteria
- Project and/or Programme management office qualification (PRINCE2, MSP) or equivalent experience
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Aideen Evans
- Job title
- SWPPC Implementation Lead
- Email address
- [email protected]
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