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Job summary

Main area
Administration
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
043-AC066-0326
Employer
NHS Wales Shared Services Partnership
Employer type
NHS
Site
NHS Wales Shared Services Partnership Headquarters
Town
Nantgarw, Cardiff
Salary
£27,485 - £30,162 (2025/2026 pay scale)
Salary period
Yearly
Closing
12/04/2026 23:59
Interview date
30/04/2026

Employer heading

NHS Wales Shared Services Partnership logo

Graphic Designer

Band 4

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

 

Job overview

NHS Wales Shared Services Partnership is looking for a talented designer and content creator to join as a Graphic Designer. Working within the communications team, you will be advising on, designing and delivering bilingual content and documents across the organisation to the highest standards. A skilled designer with a NVQ Level 4 in graphic design or equivalent, you will be creating bilingual content and materials to support and promote NHS Wales Shared Service Partnership’s work. Proficient in Adobe, Microsoft Office and emerging design platforms, you will use your skills and knowledge of design trends to create high quality content and designs from reports to social graphics to animations. A planner with a good attention to detail, you will be confident at managing conflicting priorities and delivering your work to deadlines.

Main duties of the job

The Graphic Designer will work with colleagues across NWSSP to create high quality designs and content to support the organisation's  objectives. Skilled at working with Adobe and Microsoft Office products with a NVQ Level 4 or equivalent in design, you will deliver high quality bilingual designs which meet NWSSP branding guidelines, Welsh Language Standards and accessibility requirements. Managing and interpreting design briefs, you will provide advice, guidance and design solutions to colleagues and use your knowledge of design trends and products to create compelling designs in a variety of formats. You will support the communications team to manage its physical resources, including printed materials and hardware such as filming equipment, and identify when further materials are needed. You will use your ability to interpret complex data and content and transfer it to a visual design managing competing priorities. Develop branded assets and templates to support colleagues to create their own resources within our brand guidelines and offer advice as needed. Liaise with teams and external printers and suppliers when required, making sure all bilingual content supplied meets industry requirements for print. Advise staff on effective methods of design, production and finishing of graphic design work and provide resources and support on NWSSP brand guidelines. The ability to speak Welsh is desirable for this post.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. 

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone.  To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other. 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

 

Details can be found in the main job description of the job that is being attached in a document. Please refer to the same for further information. 

Person specification

Experience

Essential criteria
  • Experience in design for print.
  • Understanding of accessibility needs.
Desirable criteria
  • Welsh Language Skills levels 1 – 5 in understanding, speaking, reading, and writing in Welsh.

Qualifications

Essential criteria
  • NVQ Level 4 in graphic design or related subject or equivalent .
  • Understanding of animation and latest technological advances.
  • Knowledge of Adobe Acrobat for proofing and print.
Desirable criteria
  • Degree in graphic design.

Skills

Essential criteria
  • Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard
Desirable criteria
  • Degree in graphic design.

Employer certification / accreditation badges

Customer Service ExcellenceHyderus o ran anabledd - ymroddedigDisability confident committedMenopause Workplace PledgeEnei MemberLexcel Legal Practice Quality MarkRhwydwaith Network 75 logoEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau ApprenticeshipsArmed Forces Bronze Award NWSSP

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Kerry-Lynn Doyle
Job title
Head of Communications and Engagement
Email address
[email protected]
Telephone number
02921501500
Additional information

James Ward,  Digital Communications Officer

[email protected]

 

 

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