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Job summary

Main area
Pharmacy
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
043-ACS004-0326
Employer
NHS Wales Shared Services Partnership
Employer type
NHS
Site
Medicines Unit CIVAS@IP5
Town
Newport
Salary
£31,516 - £38,364 per annum
Salary period
Yearly
Closing
02/04/2026 23:59

Employer heading

NHS Wales Shared Services Partnership logo

Pharmaceutical Quality Assurance (QA) / Quality Control (QC) Analyst

Band 5

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

 

Job overview

 The Quality Assurance / Quality Control Analyst holds a key supervisory and co-ordination role ensuring the effective monitoring and 
testing of environments, product and process in the aseptic manufacturing, microbiological and laboratory services, under a Medicines and Healthcare products Regulatory Agency (MHRA) Manufacturer’s “Specials” Licence to ensure delivery of a timely, high quality and patient-focused service across Wales.

Main duties of the job

The Quality Assurance (QA) / Quality Control (QC) Analyst will require expertise in underpinning quality assurance principles and quality control operations. In addition to this the main duties of the job include:

  • Effective monitoring and testing of environments 
  • Participation in the Pharmaceutical Quality System (PQS)
  • Delivery of training within the QA specialism to multidisciplinary teams 
  • Supervision of the duties conducted by the QA support analysts
  • Involvement in verification, validation and calibration 
  • Accurate recording of QA and QC testing using pharmacy computer systems

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. 

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone.  To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other. 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria
  • Relevant Job Information BTEC Pharmaceutical Sciences with NVQ Level 3 Pharmacy Services or The Principles of Aseptic Pharmaceuticals Processing (Level 3), OR equivalent scientific qualification at degree level
  • Appropriate Professional Registration
Desirable criteria
  • Supervisory or management qualification

Experience

Essential criteria
  • Experience working in a laboratory, MHRA Licenced Manufacturing Unit, or comparable production environment
Desirable criteria
  • Understanding of or experience in a Quality Assurance / Quality Control role

Skills

Essential criteria
  • Effective communication skills including being able to present complex information, share knowledge and influence others.
  • Strong organisational skills, including being able to plan and document complex schedules and processes, and prioritise tasks to meet deadlines.
  • Ability to analyse data, identify improvements and solve complex problems.
  • Computer skills to include word processing and data entry i.e. spreadsheets and databases.
Desirable criteria
  • Manual dexterity to use highly scientific instruments and equipment, and good hand-eye co-ordination.
  • Approachable and professional manner.
  • Ability to remain calm in a busy environment.
  • Committed to continuing professional development.

Employer certification / accreditation badges

Customer Service ExcellenceHyderus o ran anabledd - ymroddedigDisability confident committedMenopause Workplace PledgeEnei MemberLexcel Legal Practice Quality MarkRhwydwaith Network 75 logoEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau ApprenticeshipsArmed Forces Bronze Award NWSSP

Applicant requirements

You must have appropriate UK professional registration.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Lori Elliott
Job title
Quality Assurance Officer
Email address
[email protected]
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