Job summary
- Main area
- Microbiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 028-AC233-0925
- Employer
- Public Health Wales NHS Trust
- Employer type
- NHS
- Site
- University Hospital of Wales
- Town
- Penarth
- Salary
- £25,313 - £26,999 per annum
- Salary period
- Yearly
- Closing
- 21/09/2025 23:59
Employer heading

Administrative Assistant
Band 3
Welcome to Public Health Wales, the national public health organisation for Wales
Our vision is Working to achieve a healthier future for Wales
To find out more visit Public Health Wales and watch this video about our Strategic Plan
Working together, with trust and respect, to make a difference
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Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.
Job overview
This role is situated within the Microbiology Administration Team, providing support to deliver a consistently high-quality service, promoting excellent customer service and effective working relationships. This is a non-patient facing role and is predominantly at the University Hospital Llandough.
The post holder is required to liaise with colleagues across Public Health Wales and partner organisations, work to deadlines and ensure professional standards are maintained. The post holder will be expected to perform duties consistent with training, skills and experience, being appropriately responsive to pressures or changes in workload supporting clinical and scientific laboratory staff.
Main duties of the job
The post holder will carry out administrative duties including call handling, a large amount of data entry and may be required to support low level minute taking on occasion. Training will be provided.
There may be requirement to provide cover at the University Hospital of Wales Microbiology laboratory infrequently.
Working for our organisation
We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Qualifications
Essential criteria
- Intermediate IT skills/GCSE/NVQ Level 3 or equivalent experience
Desirable criteria
- NVQ in Customer Service
Experience
Essential criteria
- Demonstrable experience in an administrative role
- Working experience of Microsoft Office Suite
- Experience of dealing with and recording confidential data
Desirable criteria
- Experience of working in an NHS environment
- Experience of using Procurement systems e.g. Oracle
- Experience of setting up and organisation of meetings using Outlook and Teams
Skills
Essential criteria
- Excellent written and verbal communication skills
- Organisation and time management skills
- Excellent customer service skills
Desirable criteria
- Minute taking skills
Knowledge
Essential criteria
- Ability to work in a busy environment
- Understanding of health and safety in a laboratory environment
- Good knowledge of MS Office Suite
Desirable criteria
- Knowledge of Public Health Wales / NHS in Wales
- Familiarity with medical/scientific practices and terminology
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Deborah Charles
- Job title
- Operational Manager, FW&E Laboratory UHL
- Email address
- [email protected]
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