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Job summary

Main area
Business Management
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
028-AC153-0726
Employer
Public Health Wales NHS Trust
Employer type
NHS
Site
NHS Wales Performance & Improvement,
Town
Pencoed
Salary
£32,557 - £39,631 per annum
Salary period
Yearly
Closing
12/08/2026 23:59

Employer heading

Public Health Wales NHS Trust logo

Business Support Manager

Band 5

 

Welcome to Public Health Wales, the national public health organisation for Wales

Our vision is Working to achieve a healthier future for Wales

To find out more visit Public Health Wales and watch this video about our Strategic Plan

Working together, with trust and respect, to make a difference

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Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.


Important Note for vacancies offered on a fixed-term or secondment basis.
Individuals who hold permanent (substantive) employment within the NHS may only be appointed via secondment. Approval for a secondment must be obtained from your current line manager prior to submitting an application.

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.


 

 

 

Job overview

This is an exciting opportunity for an enthusiastic and experienced Business Support Manager to join the Vaccination Programme Wales team. The programme is undergoing a significant transformation to improve the delivery of vaccination services across Wales, aiming to better meet the health protection needs of our population. 

This is a permanent, full-time position with a hybrid working arrangement available (Bocam Park office 2x days a week) 

Main duties of the job

As part of this dynamic team, the post holder will provide comprehensive, professional, and confidential business support across a range of initiatives. This includes managing their own workload and taking delegated responsibility for administration and performance management of vaccination projects. The role will also involve working closely with key partners such as NHS Wales Shared Services Partnership, Public Health Wales, Health Boards, Digital Health Care Wales, Welsh Government, and other external stakeholders to support the efficient delivery of strategic priorities and service improvements. 

Working for our organisation

We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations. 

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales.  In a world facing complex health challenges, our work has never been so important. 

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity.  We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

To find out more about working for us and the benefits we offer please visit

 https://phw.nhs.wales/careers/

For guidance on the application process, please visit 

https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person specification

Qualifications

Essential criteria
  • • NVQ Level 4, Degree or equivalent level of experience.

Experience

Essential criteria
  • • Experience of communicating with all levels of professional staff and the public.
  • • Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
  • • Experience of producing management information reports.
  • • Experience of project implementation and monitoring ongoing projects.

Skills

Essential criteria
  • • Able to organise multi-disciplinary meetings and events.
  • • Analysing information from numerous sources
  • • Ability to gather, process and manipulate data in order to derive clear findings

Employer certification / accreditation badges

Final Gold LevelDisability confident leaderStop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.Final Gold Level WelshRefugee Employment NetworkStep into healthHappy to Talk Flexible WorkingArmed Forces CovenantStonewall Top 100 Employers in 2023Employer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau Apprenticeships

Applicant requirements

Welsh language skills are not necessary

Documents to download

Apply online now

Further details / informal visits contact

Name
Rhys Oats
Job title
Supply and Logistics Manager
Email address
[email protected]
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