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Job summary

Main area
Admin support
Grade
Band 3
Contract
Fixed term: 12 months (12 months from start date due to funding.)
Hours
Full time - 37.5 hours per week (Monday-Friday)
Job ref
043-AC164-0925
Employer
NHS Wales Shared Services Partnership
Employer type
NHS
Site
Cwmbran House
Town
Pontypool
Salary
£25,313 - £26,999 Per annum
Salary period
Yearly
Closing
25/09/2025 23:59

Employer heading

NHS Wales Shared Services Partnership logo

Administration Support Officer

Band 3

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

 

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

 

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

 Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

 

Job overview

THIS POST IS FIXED TERM FOR UPTO 12 MONTHS DUE TO FUNDING

These posts are fixed term for 12 months.  This is an excellent opportunity for the successful candidates to be part of the EMIS Migration Practice Reconciliation Programme and to  also gain experience in a variety of areas within Professional & Clinical Services. The successful candidates should have a knowledge of working within the NHS and able to build relationships at all levels.

Main duties of the job

We have an exciting opportunity that has arisen within NHS Wales Shared Services Partnership, Professional & Clinical Services. We are looking for individuals who are eager to learn new skills whilst applying attention to detail in a fast-paced environment.

When updating Demographic Patient details a high standard of work is of paramount importance and accuracy in digitally filing documents is required.  This role is hybrid working however there is minimal requirement to attend the office. You will be provided with support and equipment to work from home, but an internet/ Wi-Fi connection is essential.

English and/or Welsh speakers are equally welcome to apply

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria
  • Level 4 qualification in a relevant subject or equivalent experience

Experience

Essential criteria
  • Experience of working within a demanding/high intensity administrative role
Desirable criteria
  • Experience of working within the NHS or other public sector body

Skills

Essential criteria
  • Develop interpersonal Skills with ability to build relationships at all levels
  • Proficient in the use of standard IT packages e.g. Microsoft office with the ability to master new applications.
  • Ability to work autonomously and equally effective as part of a team
  • Able to plan & prioritise workload in order to meet deadlines and deal with conflicting priorities
Desirable criteria
  • Welsh Speaker Level 1

Employer certification / accreditation badges

Customer Service ExcellenceHyderus o ran anabledd - ymroddedigDisability confident committedMenopause Workplace PledgeEnei MemberLexcel Legal Practice Quality MarkRhwydwaith Network 75 logoEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau ApprenticeshipsArmed Forces Bronze Award NWSSP

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Kathryn Railey
Job title
Interim Quality & Assurance Registration Manager
Email address
[email protected]
Telephone number
02921500258
Additional information

Lisa Skyrme

Quality & Assurance Registration Team Leader

[email protected]

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