Job overview

Main duties of the job

Provide efficient and effective secretarial, organisational and administrative support for the MES Senior Medical Examiner Officer and Medical Examiners Service team.

Ability to prioritise work and deal with competing demands and interruptions.

Manage day to day tasks and acting as the first point of contact for any enquiries from stakeholders and other relevant organisations, taking detailed and accurate messages ensuring that matters are attended to in an appropriate and confidential manner.

Organise, distribute and deal with all correspondence, including electronic filing as appropriate.

Be responsible for dealing with requests for information from organisations such as Health Bodies, Coroners, Registrars and the bereaved. Solve delegated problems logically and make decisions appropriate to the level of the post.

Assist the service on the preparation and coordination of audits and distribution of reports throughout the service.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

At NHS Wales Shared Services Partnership we have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.