Job overview

Welcome to Public Health Wales the national public health agency in Wales. We exist to protect and improve health and wellbeing and reduce health inequalities for people in Wales. To find out more about us, please visit our homepage, read about our strategic plan or follow us on twitter. We welcome applications from people who share our values of working together, with trust and respect, to make a difference. 

An exciting opportunity has arisen for two part time Sexual Health Team Support workers to join the Sexual Health team based at Imperial Park, Newport. Candidates will need to be enthusiastic, well-motivated and innovative, with good organisational and practical. Have well developed interpersonal and communication skills and an ability to lead and support individual and team working.

Main duties of the job

This role will provide clerical and technical support to the Test and Post service. This will involve packing kits and condoms, checking of request form identification, barcode labelling of forms, data entry of service user information, and dealing with email queries.

 Core duties

· To be part of the sexual health (CDIHP) support team.

· To print request forms and pack test kits and condoms

· To perform data entry of service user details onto dedicated computer systems, including dealing with changes to demographic details

· To enter requests onto the computer system

· To use computer systems to input and retrieve information and to identify incomplete work

· To communicate with service users in various formats (i.e., verbal and electronic)

· To process and sort mail.

Working for our organisation

We are Public Health Wales – the national public health organisation for Wales. Our purpose is ‘working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations. 

Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales.  Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change. 

Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion.  We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/