Job summary
- Main area
- Administrative services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 001-AC324-0926
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- ICCS locality offices,
- Town
- Whitchurch,
- Salary
- £26,813 - £27,890 per annum pro rata
- Salary period
- Yearly
- Closing
- 27/09/2026 23:59
Employer heading
Nurse Assessor Team Administrator
Band 3
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job overview
We are looking for an Administrator to work as part of the Nurse Assessor team, to provide high level administration, support work with the retrospective CHC team, work alongside the Duty Nurse to ensure queries are dealt with in a timely manner, be responsible for day to day filing, answering emails, maintaining office IT systems.
The post holder will need to be highly motivated and possess good communication skills, plus be able to demonstrate excellent typing and interpersonal skills. The successful candidate would benefit from having previous experience of working in a busy and challenging office environment. The post holder will be supported to thrive in a busy, varied and professional working environment.
Main duties of the job
Assisting with management of the PARIS system to ensure all new referrals and changes to current referrals are managed and details added appropriately to the Civica Scheduling system.
To work alongside the Nurse Assessor team to ensure patient enquires are dealt with and the daily work list is kept up to date.
Responsible for day to day office duties such as filing, scanning, maintaining office IT systems and ordering of stock via the ORACLE system.
Co-ordinate and manage statistics as requested by Nurse assessor team leader, ensuring UHB time-scales are adhered to and information is accurate and up to date.
Assist with maintaining and updating staff personnel files.
Maintaining and updating our electronic rostering system with staff shifts and adding in extra Bank shifts where required.
Support with the retrospective case load as required and directed by the Nurse assessor team leader.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job Description and Personal Specification attached with the supporting documentation or please click - Apply now' to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 or equivalent administrative experience
- Proficient in use of Microsoft packages i.e. Word, Excel PowerPoint
Desirable criteria
- Statistical Background
Experience
Essential criteria
- Knowledge of basic office procedures
- Previous experience of administrative work
- Development of databases, analytical skills & data presentation
Desirable criteria
- Previous NHS experience
- Use of PARIS system
Skills
Essential criteria
- Ability to work well under pressure
- Good communication skills
- Good organisational skills
Desirable criteria
- Experience dealing with patients and multi-disciplinary team
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Kayren Jeffers - Murphy
- Job title
- Nurse assessor Team Leader
- Email address
- [email protected]
- Telephone number
- 07912 471231
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