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Job summary

Main area
Radiology
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Job share
  • Flexible working
  • Compressed hours
37.5 hours per week
Job ref
100-AC265-0925
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Bronglais General Hospital
Town
Aberystwyth
Salary
£25,313 - £26,999 per annum (pro rata if part time)
Salary period
Yearly
Closing
22/09/2025 23:59
Interview date
02/10/2025

Employer heading

Hywel Dda University Health Board logo

Radiology Clerical Support/Appointments Co-ordinator

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

We are looking for an enthusiastic person to join the team providing clerical support for the Radiology department based in Bronglais  Hospital.

The successful candidate must be a  confident individual who is comfortable with communicating with the public and other professionals. Possess a good level of IT skills and able to effectively manage and prioritise their own workload. 

The Radiology Department at Bronglais Hospital is a happy and friendly department. Working with us you will be supported and encouraged to reach your full potential within the team. The Department provides a range of diagnostic imaging services to the community. 

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

As part of the clerical team, you are the first person that our service users encounter therefore, you must possess excellent communication and organisational skills, be tactful, diplomatic and be able to work both alone and as part of a team in this busy department.

The position involves a range of clerical duties including meeting and greeting the service users at the reception area, booking appointments and any other clerical duties required to provide the best service possible for the service users and community.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. 

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. 

Our services are provided in:

•    Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest 
•    Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire 
•    Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 
•    47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers 
•    Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 02/10/2025

Person specification

Qualifications and Knowledge

Essential criteria
  • Level 3 qualification or equivalent with relevant experience
  • Experience of working in an administrative environment
Desirable criteria
  • Working knowledge of Windows-based application e.g. Microsoft Word

Experience

Essential criteria
  • Experience of working within an administrative role
  • Organisational skills with an ability to plan own workload and meet any deadlines
  • Dealing with the public and experience of answering telephone calls and responding to queries
  • The ability to work under pressure and to remain calm at all times

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Sharon Roberts
Job title
Deputy Site Lead Radiographer
Email address
[email protected]
Telephone number
01970 635356
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