Job summary
- Main area
- Anti-Coagulation
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Working 3 days per week, 9am - 5pm)
- Job ref
- 100-AC313-1025
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Bronglais General Hospital
- Town
- Aberystwyth, Ceredigion
- Salary
- £24,833 per annum, pro rata
- Salary period
- Yearly
- Closing
- 10/11/2025 23:59
- Interview date
- 19/11/2025
Employer heading
 
	
Anti-Coagulant Administrator/Data Clerk
Band 2
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
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Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
We have an exciting opportunity for an Administrator/Data Clerk to join the anticoagulation Services Team at Bronglais Hospital. The successful applicant will provide a comprehensive, high standard secretarial and administrative support to the Anticoagulation team.
The post holder will demonstrate a robust understanding of the working arrangements of the local Anticoagulation Specialist Nurse Service and be able to contribute to forward planning and effective working systems within the service.
Using initiative to support local problem solving while escalating concerns to the lead as appropriate, you will undertake all duties to a high standard and seek opportunities to improve efficiency.
Responsible for the organisation, monitoring and actions relating to the patient clinics at the Hospital, you will receive and deal with telephone, written and e-mail communications to and about the service. The post holder will deal with communication matters appropriately, according to local procedures and in liaison with appropriate staff.
Main duties of the job
The main duties of the job are:
- Ensuring the delivery of a full and comprehensive secretarial role within the local nurse specialist office including routine clinic management (including system for recall), typing - to include clinical letters using audio-typing, appointment invitations, requesting and returning medical case notes, maintaining filing systems and electronic spreadsheets.
- Clinic planning, booking of rooms on Bookwise system, identifying and resolving minor issues and escalating concerns or more serious issues as appropriate.
- Maximising clinic attendance by reminding patients of upcoming appointments and backfilling appointment slots which have become available /freed up due to cancellations, if able.
- Ordering of supplies for the Diabetes Office, procurement of supplies for patients using insulin pumps on ORACLE system, maintaining record of PO numbers and expiry dates to ensure effective and safe ordering system in place.
- Maintaining an electronic record of clinical activity and inputting to agreed electronic programme.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 19.11.25
Person specification
Qualifications and Knowledge
Essential criteria
- General level of education
Desirable criteria
- IT experience and or qualifications
Experience
Essential criteria
- Demonstrable experience of typing and data entry
- Familiar and competent with Microsoft IT packages (including Word, Excel, PowerPoint, e-mail)
- Familiar and confident using email and searching the internet
Desirable criteria
- Experience of working in an administrative / office environment
- Experience of working in a busy complex environment
- Experience of working within the NHS
- Experience with use of DAWN computerised dosing system
Language Skills
Desirable criteria
- Welsh Speaker (level 1)
Other
Essential criteria
- Flexible approach to the needs of the service
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Wendy Jones
- Job title
- CNS Anticoagulation
- Email address
- [email protected]
- Telephone number
- 01970623131
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