Job summary
- Main area
- Scheduled Care
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (Monday and Tuesday - hours to be discussed at interview)
- Job ref
- 100-AC300-1025
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwili General Hospital
- Town
- Camarthen
- Salary
- £27,898 - £30,615 per annum pro rata
- Salary period
- Yearly
- Closing
- 27/10/2025 23:59
- Interview date
- 03/11/2025
Employer heading

Waiting List Coordinator
Band 4
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
Hywel Dda University Health Board are looking to recruit a permanent, part time Waiting List Coordinator to join our existing team at Glangwili General Hospital.
An exciting opportunity has arisen to work as part of the waiting list team. This role involves working with the admissions staff to book and assess patients for their operations, which includes complex procedures.
This is a challenging and rewarding role that requires excellent communication skills with which to liaise with patients, relatives and members of the multi-disciplinary team. Experience in the use of systems such as WPAS and WCP is desirable.
Main duties of the job
To work as part of the Waiting List Management team as a waiting list coordinator and provide comprehensive coordination and administrative support service to the Waiting List Manager /RTT Lead and the team.
The post holder will be responsible for coordinating designated waiting lists as required while supervised by the waiting list manager.
You will be expected to handle confidential health records both manually and on Myrddin and demonstrate the ability to handle sensitive and confidential patient information, i.e. clinical letters, investigations and results.
The post holder acts as the first point of contact for all forms of communication for their designated waiting list specialties for the Consultant and medical team from GPs, patients and relatives, consultants and other hospitals.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 03/11/25
Person specification
Qualifications and Knowledge
Essential criteria
- RSA III or equivalent demonstrable experience of typing
- Knowledge of Medical / Healthcare Terminology
- Experience of working in an administrative / office environment
Desirable criteria
- ECDL
Experience
Essential criteria
- NHS experience
- Working knowledge of patient database systems
Desirable criteria
- Knowledge of RTT / waiting times targets
Language Skills
Desirable criteria
- Welsh speaker - Level 1
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Mollie Preece
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01267 283173
- Additional information
Marie Walters - [email protected]
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