Job summary
- Main area
- Administrative and Clerical
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 100-AC228-0825
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwili General Hospital
- Town
- Carmarthen
- Salary
- £25,313 - £26,999 per annum
- Salary period
- Yearly
- Closing
- 25/08/2025 23:59
- Interview date
- 03/09/2025
Employer heading

Transport & Travel Administrator
Band 3
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
An exciting opportunity has arisen for an enthusiastic and experienced individual to join the Administration Team at the Central Transport Unit as a Transport and Travel Administrator.
This position offers a chance to become part of a growing team within the Central Operations Directorate. We are looking to recruit a dynamic individual, who possesses the enthusiasm and determination to identify and execute changes while contributing to the Health Board's decarbonisation initiatives.
As per the person specification for this role, a full UK Driving Licence is required.
Main duties of the job
The post holder will be responsible for undertaking a range of administrative duties in support of the Central Transport Unit. This will include acting as a first point of contact for any calls made to the unit, keeping all Transport databases up to date, providing administrative support for ongoing transport initiatives and supporting the Transport & Sustainable Travel Manager in the development and delivery of specific projects.
The post holder will be responsible for administering and coordinating the Hywel Dda University Health Board (HDUHB) Central Pool Car Scheme. This will include conducting staff inductions for those accessing the scheme, managing vehicle bookings, coordinating vehicle maintenance and addressing any day to day operational issues that arise as a result of the scheme.
The position will also involve a significant element of transport coordination. This will include receiving requests for taxis, courier services, Patient Transport Services (PTS), and staff transport. The post holder will be responsible for accurately recording these requests and arranging the most suitable and cost effective solution from the range of providers available to HDUHB.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 03/09/2025.
Person specification
Qualifications and Knowledge
Essential criteria
- 5 GCSEs or equivalent
- RSA/NVQ 3 or equivalent
- Good working knowledge of main windows packages including Word and Excel
- Full UK Driving License
Desirable criteria
- ECDL
- Knowledge of transport legislation / regulations
- A working knowledge and experience of using pivot tables
Experience
Essential criteria
- Previous office administration experience
- Experience using IT systems, Word, Excel, Outlook
- Experience in telephone handling
- Experience of receiving and dealing with complaints
- Previous experience providing administrative support for projects
Desirable criteria
- Previous NHS experience
- Experience of working in a transport role / department
- Experience editing web sites / intranet content.
- Experience working with volunteers
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Alex Howells
- Job title
- Transport and Travel Coordinator
- Email address
- [email protected]
- Telephone number
- 01267 229620
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