Job summary
- Main area
- Administrative Services
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 100-AC292-1025
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Tudor House
- Town
- Carmarthen
- Salary
- £27,898 - £30,615 per annum (pro rata if part time)
- Salary period
- Yearly
- Closing
- 19/10/2025 23:59
- Interview date
- 27/10/2025
Employer heading

Personal Assistant - MH&LD
Band 4
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
We are seeking an experienced Personal Assistant to work with a small team of PAs to support the Mental Health and Learning Disabilities Clinical Care Group Senior Management Team.
The role requires the successful candidate to provide support to the Senior Management team across a full range of their responsibilities, acting as the main channel of communication.
The post holder will work in partnership as required with other Personal Assistants to provide a comprehensive range of secretarial and administrative services, and a consistently high standard ensuring professionalism, quality and integrity.
Main duties of the job
The successful candidate will require a high level of adaptability and have a flexible approach to work. The base location will be at St David's Park, Carmarthen.
Complex diary management is a part of the role which will include being able to analyse requirements and prioritise at very short notice.
We require someone who is enthusiastic and motivated and able to work to a very high standard of accuracy. An exceptional eye for detail and excellent organisational skills are essential for this role and the successful candidate will be expected to demonstrate initiative in planning their own workload in a way that supports the work of the Senior Management team.
Excellent communication skills are also essential to enable you to respond professionally; you will be required to develop effective relationships with a wide range of staff.
An essential element of the role is comprehensive minute taking, as is the preparation of draft agendas and action plans. We are therefore looking for candidates who have experience in these areas.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 27/10/2025.
Person specification
Qualifications & Knowledge
Essential criteria
- Level 3 Qualification (e.g. A Level, AS Levels, NVQ3) or equivalent
- Evidenced experience of a full range of duties working in an administrative / office environment
- Knowledge of specialist NHS/ Organisational terminology
Desirable criteria
- Secretarial training
- Educated to diploma level
Experience
Essential criteria
- Experience of working as a Personal Assistant to a Senior Manager, (or demonstrable transferrable skill set) including: Prioritisation of work streams and delivery to challenging deadlines; Effective and efficient electronic diary/inbox management (Outlook); Handling various telephone enquiries; Organise and support various meetings and events; Audio and copy typing, taking and transcribing dictation; producing clear and accurate documents; Receiving visitors in a friendly and efficient manner; Taking and producing accurate minutes; Interpreting and collation of data into a standard format; Recording budget information; Searching, identifying and downloading appropriate information from the internet. Retrieving information from available sources; Managing/maintaining a file system both electronic and hard files; Managing and developing office systems; Experience of arranging meetings at various locations; Preparing presentation material; Proof reading skills; Handling highly confidential and sometimes contentious / sensitive information. Understanding of the NHS.
- Experience of working in a busy complex environment
- Experience of using Microsoft Office packages (including MS Teams)
Desirable criteria
- Experience of working in a large complex organisation
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Elaine Wade
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 01267 229712
- Additional information
Alternatively contact:
Bronwyn Coltman
Admin Manager
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