Job summary
- Main area
- Child Health
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 100-AC304-1025
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwili General Hospital
- Town
- Carmarthen
- Salary
- £24,833 per annum
- Salary period
- Yearly
- Closing
- 27/10/2025 23:59
- Interview date
- 10/11/2025
Employer heading

Child Health System Operator
Band 2
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
An opportunity has arisen for a motivated, well organised individual within the Child Health Office, Ty Nant, Glangwili Hospital, Carmarthen.
The post holder will have a key role in providing administrative support to the Health Visiting and School Health Nursing Services by maintaining the data on the Child Health System. The role will include data entry, filing and general office skills. Attention to detail will be paramount.
Main duties of the job
As part of the Child Health System Operator team you will carry out specific duties as identified in the detailed job description under main responsibilities.
You will need to prioritise work on a daily / weekly basis and be able to support the other operators as an when required in their areas of work, which may involve travel to other departments.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 10/11/2025.
Person specification
Qualifications & Knowledge
Essential criteria
- Level 2 qualification OR equivalent
- Numeracy and Literacy Skills
- Computer skills
- A good understanding of confidentiality
Desirable criteria
- ECDL or Typing/ Word-processing Qualification.
- Knowledge of Child Health and Database Report Systems
Experience
Essential criteria
- Administrative and clerical experience
Desirable criteria
- Previous experience of working in health care setting.
- Previous experience of using Microsoft Applications e.g. Excel, Word
Other
Essential criteria
- Ability to travel between sites in a timely manner
- Flexible approach to needs of the service
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Sharon Griffiths
- Job title
- Service Delivery Support Manager
- Email address
- [email protected]
- Telephone number
- 01267 283363
- Additional information
Sharon Griffiths 07929 020186
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