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Job summary

Main area
Dental
Grade
Band 5
Contract
Permanent
Hours
Various part time hours available
Job ref
100-ACS094-0725-A
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Hafan Derwen
Town
Carmarthen
Salary
£30,420 - £37,030 per annum pro rata
Salary period
Yearly
Closing
28/07/2025 23:59

Employer heading

Hywel Dda University Health Board logo

Dental Nurse - Patient Pathways Coordinator

Band 5

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

We are looking for an enthusiastic and motivated GDC registered Dental Nurse to join our growing Dental Services Team to support clinical triage and prioritisation of dental patients accessing various dental care pathways.

The postholder will also  provide ad hoc  dental nursing  for booked "in house" urgent access clinics.

Main duties of the job

Your duties will include:

  • Being responsible for the day-to-day supervision and coordination of the team in relation to the clinical triage of urgent access patients, and signposting patients with an urgent clinical issue that is not related to urgent care, to the appropriate care pathway, providing professional and clinical support.
  • Being responsible for the provision Dental Nurse clinical triage of patients accessing the Health Board urgent dental care service and other specialist patient pathways, to optimise patient throughput based on need and appointment availability.
  • Working closely with the Dental Support Team in the allocation of new patients to General Dental Services from the Dental Access Portal and use clinical skills and experience to provide advice in the escalation of patients from the list based on clinical need.
  • Providing monthly reporting on the usage of the urgent dental care service, achievement of access targets, and the Dental Access Portal
  • Providing dental nurse support to the Health Board's urgent access clinics.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

 

Interviews to be held on 06/08/2025.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices);  35 dental practices and 4 orthodontic practices; 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and Knowledge

Essential criteria
  • Qualified Dental Nurse or demonstrable competence through equivalent experience / NEB diploma level qualification
  • Knowledge of management procedures to degree or equivalent level
  • Current GDC Registration
  • Knowledge of Clinical Governance and Clinical Audit
Desirable criteria
  • Recognised Oral Health Education Certificate
  • Fluoride Varnish

Experience

Essential criteria
  • Experience in providing clinical triage to support timely access to urgent care
  • Chairside dental nursing
  • Data collation and reporting
Desirable criteria
  • Use of Adastra, Compass, eDEN, R4 data systems

Other

Essential criteria
  • Ability to travel to other health care facilities in Hywel Dda in a timely manner
Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanna Cloke
Job title
Senior Primary Care Manager - Dental
Email address
[email protected]
Telephone number
0300 303 8322
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