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Job summary

Main area
Health Records
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
100-AC242-0825
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Glangwili General Hospital
Town
Carmarthen
Salary
£24,833 per annum
Salary period
Yearly
Closing
17/08/2025 23:59
Interview date
27/08/2025

Employer heading

Hywel Dda University Health Board logo

Health Records Clerk

Band 2

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

We are recruiting for two Health Records Clerks to be based in our Health Records Clerk Department in Glangwili General Hospital, Carmarthen. 

The current contracts that are available are as follows;

2 x Full time  - 37.5 hours per week

For this role, previous experience in a record keeping role is not required, as on the job training will be provided.  You will predominately begin your training in our Filing Library and then be exposed to other duties within the department.

Main duties of the job

The post holder will cover a range of duties including;

  • Filing and retrieving of patient records, locating, and providing patient records for all outpatient appointments, planned admissions and day case attendances.
  • Preparation of patient records for outpatient/inpatient attendances
  • Operation of a computerised patients administration system, including inputting and retrieval of data
  • Dealing with telephone queries
  • Scanning of patient records to support the Medical Examiners Service.

Please get in touch with us by using the contact details below, to discuss the post in more detail or arrange an informal visit - we would be happy to meet with you!

Applicants must possess excellent organisational, inter-personal and numerical skills. A flexible approach to working and working hours is required.  Applicants should be prepared to undertake additional duties as and when required. The ability to work effectively as part of a team is vital.

Working for our organisation

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

•    Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
•    Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
•    Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
•    47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
•    Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on  27/08/2025

Person specification

Qualifications & Knowledge

Essential criteria
  • Good standard of education to include Math’s and English GCSE or demonstrable literacy and numeracy skills
  • Knowledge of general administrative / office duties, including filing systems
  • Understanding of the importance of confidentiality

Experience

Essential criteria
  • Computer literate

Other

Essential criteria
  • Flexible to the needs of the service
Desirable criteria
  • Welsh Speaker (Level 1)

Skills and Attributes

Essential criteria
  • Organised approach to work and able to meet deadlines.
  • Enthusiastic and motivated.
  • Good attention to detail
  • Good communication skills.
  • Able to work as part of a team

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Mike Thomas
Job title
Health Records Supervisor
Email address
[email protected]
Telephone number
01267 229795
Additional information

Mike Thomas, Michaela Jones or Nicola Stansfield

Health Records Supervisors

01267 229795

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