Job summary
- Main area
- Ophthalmology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 100-AC104-0424
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwili General Hospital
- Town
- Carmarthen
- Salary
- £25,524 - £28,010 per annum
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
- Interview date
- 21/05/2024
Employer heading
Ophthalmology Co-ordinator
Band 4
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
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Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed.
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
As part of our on-going commitment to the delivery of high quality, reliable services for our patients, an exciting opportunity has arisen in the Scheduled Care Directorate within Hywel Dda University Health Board working in the Ophthalmology Department.
Main duties of the job
As an Ophthalmology Coordinator, you will support a high quality standard analysis service to the Ophthalmology Management team ensuring they have the information that they require to deliver the highest quality and most appropriate services to our patients.
The post holder will be responsible for the management and support maintaining records, entering accurate data into the WPAS computerised system whilst demonstrating the ability to handle patient information, i.e. responsible for the administration and validation of clinical pathways, this will be carried out by liaising with clinicians regarding investigations and results in a sensitive and confidential manner.
The post will maintain effective relationships with stakeholders using these to ensure the role supports the validation process within the waiting list function. You will be expected to work closely with the Service Management Team.
This is a challenging but exciting position and lots of support is available within the Directorate in order to succeed and progress in your career.
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 21.05.2024
Person specification
Qualifications and Knowledge
Essential criteria
- Level 4 qualification in Administration or Customer Care or acquired equivalent experience
- GCSE or equivalent in English and Maths, grades A-C
- High standard of IT knowledge and evidence of working with systems, databases and spreadsheets
- Experience of working in an administrative post
- Knowledge of Myrddin
Desirable criteria
- Knowledge and experience of working with HB information systems
- Degree Educated
- Expert Knowledge of Myrddin
Experience
Essential criteria
- Experience of working in the NHS – Primary and Acute Service
- Experience of using full range of IT systems and patient data systems
- Experience of using Microsoft Office, including Word and Excel
- Experience of scheduling outpatient appointments and/or admissions
- Experience of working in a multi-disciplinary team
- Experience of handling patient complaints
Desirable criteria
- Experience of supervising staff
- Experience of using digital dictation systems
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Donna Morris
- Job title
- Senior Service Manager
- Email address
- [email protected]
- Telephone number
- 01267 283177
- Additional information
Amanda Sheldon, Service Manager Ophthalmology
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