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Job summary

Main area
Primary Care Optometry
Grade
Band 4
Contract
8 months (Fixed term/secondment until 31/03/2026)
Hours
Full time - 37.5 hours per week
Job ref
100-AC169-0625
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Glangwilli General Hospital
Town
Carmarthen
Salary
£26,928 - £29,551 per annum
Salary period
Yearly
Closing
13/07/2025 23:59
Interview date
21/07/2025

Employer heading

Hywel Dda University Health Board logo

Wales General Ophthalmic Service (WGOS) 4 Pathway Co-ordinator

Band 4

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.

Job overview

This is a fixed term/secondment until 31/03/2026. If you are a Hywel Dda University Heath Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

As part of our on-going commitment to the delivery of high quality, reliable services for our patients, an exciting opportunity has arisen in the Primary Care Optometry Team within Hywel Dda University Health Board.

Main duties of the job

As a WGOS 4 Pathway Co-ordinator, you will support the transformation of eye care services across the Health Board.

The post holder will be responsible for maintaining records relating to the WGOS 4 pathway, including entering accurate data into the WPAS computerised system, whilst demonstrating the ability to handle patient information i.e. responsible for the administration and validation of clinical pathways. This will be carried out by liaising with clinicians and contractors in both Primary and Secondary Care, in a sensitive and confidential manner. Additionally, the post holder will be responsible for patient allocation in Primary Care, using clearly defined and agreed processes and the continued monitoring of the pathway.

The post will maintain effective relationships with stakeholders, using these to ensure the role supports the validation process surrounding WGOS 4. You will be expected to work closely with both clinical and managerial colleagues and provide service analysis, to ensure the delivery of high quality and appropriate services to patients.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 21.07.25

Person specification

Qualifications and Knowledge

Essential criteria
  • GCSE or equivalent in English and Maths, grades A-C
  • Knowledge of Myrddin and WPAS
  • Level 4 qualification in Administration or Customer Care or acquired equivalent experience
  • High standard of IT knowledge and evidence of working with systems, databases and spreadsheets
Desirable criteria
  • Knowledge of Primary Care Optometry
  • Knowledge and experience of working with HB information systems
  • Degree educated
  • Expert knowledge of Myrddin

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Experience

Essential criteria
  • Experience of working in the NHS – Primary and Acute Service
  • Experience of working in an administrative post
  • Experience of using Microsoft Office, including Word and Excel
  • Experience of scheduling outpatient appointments and/or admissions
  • Experience of using full range of IT systems and patient data systems
  • Experience of working in a multi-disciplinary team
  • Experience of handling customer complaints
Desirable criteria
  • Experience of supervising staff
  • Experience of using digital dictation systems

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Absalom
Job title
Head of Optometric Services
Email address
[email protected]
Telephone number
07786395066
Additional information
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