Job summary
- Main area
- Sexual and Reproductive Health
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (Flexible to meet the needs of the service; no set working days)
- Job ref
- 100-ACS073-0625
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Penlan Clinic
- Town
- Carmarthen
- Salary
- £24,433 - £26,060 per annum pro rata
- Salary period
- Yearly
- Closing
- 22/06/2025 23:59
- Interview date
- 01/07/2025
Employer heading

Health Care Support Worker / Administrative Officer
Band 3
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
An exciting opportunity has become available within the Sexual and Reproductive Health Service for a Band 3 post that combines the roles of
Healthcare Support Worker and Administrative Officer, 15 hours per week, as required to meet the needs of the Service.
We are looking to appoint an individual who has previous experience of working in one or both of these roles and is keen to learn new skills.
The post holder will be based at Penlan Clinic in Carmarthen and will be expected to also work at the Llanelli clinic on a regular basis and cover clinics in Pembrokeshire and Ceredigion as required.
Our friendly, hardworking Team offers a range of services including - contraception, management of Sexually transmitted infections and a
pregnancy advisory service.
Main duties of the job
Following training and assessment, as part of a plan of care, undertake delegated clinical interventions to include:
- Venepuncture
- STI tests on asymptomatic patients
- Pregnancy tests
- Urinalysis
- Physiological observations
- Health promotion advice and support
- Teaching correct condom use
- Obtain specimens for diagnostic analysis, e.g., urine, venepuncture, throat swabs.
- Accurately record patient's vital signs, e.g., temperature, blood pressure, pulse and respiratory rate (if required).
- Support patients during genital examinations and procedures including ultrasound scans and termination of pregnancy care / procedure
The post-holder within their administrative role will also provide a range of administrative and secretarial duties including filing of clinical and nonclinical correspondence
The post-holder will welcome patients to the department, guiding them to the appropriate room and answering general questions.
Duties will also include typing, scanning, photocopying and ordering office supplies.
Promote and support the rights, responsibilities and diversity of individuals and their families/carers and relate with kindness and empathy to all concerned.
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Detailed job description and main responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews will be held on 01/07/25
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user
experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we
welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board
offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person specification
Qualifications and knowledge
Essential criteria
- NVQ level 3 in Health and Social Care or equivalent
- Demonstrable office skills and knowledge
- Good literacy and numerical skills
Desirable criteria
- Venepuncture
- Knowledge of Medical/Healthcare Terminology
Experience
Essential criteria
- Experience of working in a Health and Social care environment
- Demonstrable experience of working in an administrative / office environment
- Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
- Familiar and confident using e-mail and searching the internet
Desirable criteria
- Experience of speciality
- Experience of working in a multidisciplinary team
Language skills
Desirable criteria
- Welsh speaker (Level 1)
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Alison Lucitt
- Job title
- Senior Sister
- Email address
- [email protected]
- Telephone number
- 01554 784716
- Additional information
Sister Ellen Griffiths Tel. 01554 784716
Informal visits/ enquiries welcome.
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