Job summary
- Main area
- Unscheduled Care Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 100-AC277-0925
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwilli General Hospital
- Town
- Carmarthen
- Salary
- £27,898 - £30,615 per annum
- Salary period
- Yearly
- Closing
- 21/09/2025 23:59
- Interview date
- 03/10/2025
Employer heading

Personal Assistant Unscheduled Care Management Team
Band 4
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
We are seeking an enthusiastic and dedicated Personal Assistant to provide high-quality support to the Head of Nursing for Carmarthenshire System, Service Delivery Manager for Cardiology and the Deputy Head of Nursing for Glangwilli General Hospital within Unscheduled Care. This is an exciting opportunity to join a dynamic service where your organisational skills will help senior managers focus on delivering safe, effective, and compassionate care.
Main duties of the job
Main duties of the job:
- Provide comprehensive PA and administrative support to senior managers.
- Manage diaries, organise meetings, and prepare documents and reports.
- Act as the first point of contact for key stakeholders, both internal and external.
- Handle confidential and sensitive information with professionalism.
- Support smooth service delivery by anticipating needs and prioritising effectively.
A more detailed person specification can be found within the job description attached. If you are ready for a rewarding role where your skills will truly make an impact, we would love to hear from you.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 03/10/2025.
Person specification
Qualifications & Knowledge
Essential criteria
- Level 3 Qualification (e.g. A Level, AS Levels, NVQ3) or equivalent
- Evidenced experience of a full range of duties working in an administrative / office environment
- Knowledge of specialist NHS/ Organisational terminology
Desirable criteria
- Secretarial training
- Educated to diploma level
Experience
Essential criteria
- Experience of working as a Personal Assistant to a Senior Manager (or demonstrable transferrable skill set)
- Experience of working in a busy complex environment
- Experience of using Microsoft Office packages (including MS Teams)
Desirable criteria
- Experience of working in a large complex organisation.
Langugae Skills
Desirable criteria
- Welsh speaker (Level 1)
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Louisa Standeven
- Job title
- Interim Deputy Head of Nursing (GGH)
- Email address
- [email protected]
- Telephone number
- 01267 283379
- Additional information
To arrange an informal discussion, please contact Nia Hight, PA General Manager Carms System via email - [email protected]
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