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Job summary

Main area
Facilities
Grade
Band 3
Contract
4 months (Fixed term /secondment until 31.12.2025 to meet the needs of the service.)
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
100-EA036-0825
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Withybush General Hospital
Town
Haverfordwest
Salary
£25,313 - £26,999 per annum
Salary period
Yearly
Closing
27/08/2025 23:59
Interview date
03/09/2025

Employer heading

Hywel Dda University Health Board logo

Soft Facilities Management Supervisor

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

This post is a Fixed Term/ Secondment until  31.12. 2025 to meet the needs of the service. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

We currently have a vacancy for a Soft Facilities Training Supervisor to be responsible for the training of new staff and update training for existing domestic staff at Withybush General Hospital  and the surrounding community premises in Pembrokeshire. There will also be a requirement to have knowledge of the full range of supervisory responsibilities, such as monitoring sickness, allocating annual leave, and disciplinary issues.  The successful candidate will need excellent record keeping skills,  know how to navigate databases and spreadsheets and have good organisational skills.    Full training for the role will be provided. 

If you enjoy a challenge and consider yourself a people person, then  this could be the role for you.

Main duties of the job

We are looking to recruit an enthusiastic and committed individual who is hardworking, motivated, forward thinking and innovative.

The post is demanding and the ideal candidate will have relevant experience of large scale cleaning operations.  A relevant qualification such as the City and Guilds 7643 in Cleaning Science would be an advantage .  The successful candidates will be required to work between the hours of 7am and 10pm and the ability to work flexibly as required will be essential.

The post holder will need to be flexible to work wherever the demand is within the Hotel Facilities Department.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 03.09.25

Person specification

Qualifications and Knowledge

Essential criteria
  • Good level of general education
  • NVQ Level 3 or equivalent experience, skills and knowledge of cleaning tasks/cleaning supervision
  • Detailed Food Hygiene knowledge Health & Safety, COSHH, Moving and Handling, and HACCP knowledge
  • IT Skills
Desirable criteria
  • ILM Level 2 Certificate in Team Leading or equivalent
  • Level 2 Food Safety Award
  • Coaching/Training Certificate
  • Supervisory Training
  • IOSH Certificate
  • Knowledge of Infection Prevention and Control

Experience

Essential criteria
  • Experience of dealing with general public
  • Supervisory/team leading experience
Desirable criteria
  • Previous NHS experience
  • Supervisory experience in similar establishment
  • Experience of cleaning duties

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Other

Essential criteria
  • Ability to travel between sites in a timely manner as required
  • Flexible approach to needs of the service

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Lohse
Job title
Assistant Operations Manager
Email address
[email protected]
Telephone number
01437 773067
Additional information

For some more insight into the role, please feel  free to contact the Hotel Facilities Supervisors on 01437 773249 between the hours of 07.00 and 22.00.

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