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Job summary

Main area
Hotel Facilities
Grade
Band 2
Contract
Permanent: Working any 4 days in 7 to include weekends and bank holidays
Hours
Part time - 16 hours per week (All evening posts)
Job ref
100-EA055-1025
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Withybush General Hospital
Town
Haverfordwest
Salary
£24,833 per annum, pro rata
Salary period
Yearly
Closing
03/11/2025 23:59
Interview date
11/11/2025

Employer heading

Hywel Dda University Health Board logo

Hotel Services Assistant (Domestic)

Band 2

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference? If the answer is yes, please do contact us, as we can offer excellent working conditions as a Hotel  Services Assistant working in Withybush General Hospital.

We are currently seeking to recruit confident and committed individuals to join our team and be responsible for a high standard of cleaning and housekeeping  services.

The successful candidate will play an active role within the support team; the main duties of the post include general cleaning of ward/departmental areas of the hospital.

In your supporting statement, please include a sentence to show any previous experiences (paid or unpaid) that reflect team work and/or relevant skills to this role.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Main duties of the job

Hotel Services Assistants are responsible for achieving and maintaining high standards of cleanliness throughout all clinical and non clinical environments, along with providing a food and beverage service to inpatients.

The main duties on a day to day basis , include general cleaning of the ward and departments, preparing and serving patient food and beverages 3 times a day, responding to requests for unscheduled cleaning, and working as a team alongside clinical staff to ensure our patients receive the best care possible.

Please note this position is for evening shifts. 

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. 

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. 

Our services are provided in:

•    Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest 
•    Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire 
•    Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 
•    47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers 
•    Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 11/11/2025

Person specification

Experience

Essential criteria
  • Good communication skills
  • Ability to understand and follow routine instructions
  • Ability to work under pressure and respond to changing demands at short notice

Language Skills

Desirable criteria
  • Welsh Speaker (level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Matthew Jones
Job title
Hotel Facilities Supervisor
Email address
[email protected]
Telephone number
01437 773249
Additional information

[email protected]

[email protected]

[email protected]

[email protected]

on 01437 773249 between 07.00-21.00

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