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Job summary

Main area
Ophthalmology
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
37.5 hours per week
Job ref
100-AC247-0825
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Withybush General Hospital
Town
Haverfordwest
Salary
£24,833 per annum (pro rata if part time)
Salary period
Yearly
Closing
31/08/2025 23:59
Interview date
08/09/2025

Employer heading

Hywel Dda University Health Board logo

Administrative Assistant

Band 2

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

Come and Join Hywel Dda University Health Board, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment.

We have an excellent opportunity for an Administrative Assistant to join our Ophthalmology Team within the Planned Care Group.

As an Admin Assistant for Ophthalmology team you will be responsible for providing a comprehensive administration service to a specific area of the Intravitreal Service.

This is a diverse role and you will be working in a busy and fast paced environment within a team that value and support each other. We are looking for someone with administration experience, strong communication skills with the ability to work on their own and in a team and who can demonstrate our values of Compassion, Trust, Respect and Integrity.

The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

Main duties of the job

The post holder will provide a range of administrative duties, which will include undertaking typing duties, using word processing i.e. letters and general typing, to include filing of clinical and non clinical correspondence.

On occasions the post holder will welcome staff to the department, which may include guiding them to the appropriate room and answering general questions. Duties will also include scanning, photocopying and ordering office supplies.

The post holder will provide administrative support in respect of keeping databases up to date and providing information for reporting purposes as required. The post holder will adhere to the Health Board Guidelines and undertake any other duties as appropriate to the nature and grade of the post. 

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 08/09/25

Person specification

Qualifications and Knowledge

Essential criteria
  • Level 2 qualification (e.g. GCSEs, NVQ2) or equivalent demonstrable experience of administrative / office skills and knowledge
  • Relevant admin/IT skills
Desirable criteria
  • Keyboard skills

Languague Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Experience

Desirable criteria
  • Previous clerical experience
  • Telephone skills

Aptitude and abilities

Essential criteria
  • Excellent communication and inter personal skills
  • Team Player
  • Attention to detail
  • Enthusiastic & motivated

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Katrina Pocock
Job title
Intravitreal
Email address
[email protected]
Telephone number
0300 4303712
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