Job summary
- Main area
- Primary Care
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 100-PST120-1026
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- The Conference Centre, Withybush General Hospital
- Town
- Haverfordwest
- Salary
- £32,557 - £39,631 per annum, pro rata
- Salary period
- Yearly
- Closing
- 25/10/2026 23:59
- Interview date
- 04/11/2026
Employer heading
Medicines Optimisation Pharmacy Technician
Band 5
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
We are seeking a highly motivated and enthusiastic Pharmacy Technician with exceptional attention to detail to join our Primary Care Medicines Optimisation Pharmacy Team. This is an exciting opportunity for an individual who is passionate about delivering high-quality patient care, committed to improving medicines optimisation, and eager to contribute to the continued development of pharmacy services within primary care.
The successful candidate will possess excellent communication and interpersonal skills, strong organisational abilities, and the initiative to work independently while contributing effectively as part of a multidisciplinary team. A proactive approach and a commitment to innovation will be key, as the role offers the opportunity to help shape and advance the contribution of pharmacy technicians within primary care services.
As part of the Medicines Optimisation Pharmacy Team, you will play a key role in supporting the delivery of the Health Board's strategic workplan. This will involve analysing prescribing data, contributing to service improvement initiatives, developing and reviewing standard operating procedures, and working collaboratively with a wide range of stakeholders to ensure the safe, effective, and efficient use of medicines across primary care settings.
Main duties of the job
Key Responsibilities
- Support the delivery of Health Board prescribing and medicines optimisation priorities across GP practices.
- Work collaboratively with practice staff, community pharmacies, patients, carers, and other healthcare professionals to implement agreed initiatives.
- Contribute to the planning and delivery of medicines management education and training for pharmacy professionals, healthcare professionals, and support staff.
- Promote best practice and support workforce development to improve patient care and outcomes.
- Communicate effectively with patients, carers, colleagues, and multidisciplinary teams, adapting your approach to suit different audiences and settings.
- Present complex medicines-related information in a clear, accurate, and accessible manner.
- Support patients and carers to make informed decisions about their care and medicines.
- Act as an authorised witness for the destruction and disposal of controlled drugs, ensuring compliance with legislation, governance requirements, and organisational policies.
- Work independently with minimal supervision, taking responsibility for assigned work programmes and projects.
- Manage competing priorities effectively, meet deadlines, and use initiative to identify and resolve issues that support service objectives.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
3. Provide Effective Communication and Stakeholder Engagement
Demonstrate excellent communication skills and the ability to engage confidently with a diverse range of individuals, including patients, carers, colleagues, and multidisciplinary professional groups. You will be required to build and maintain strong working relationships, communicate complex information in a clear and accessible manner, and adapt your approach to meet the needs of different audiences, circumstances, and care settings. A key aspect of the role is ensuring that patients and carers are actively involved, informed, and supported in decisions relating to their care and medicines
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 04/11/2026.
Person specification
Qualifications and Knowledge
Essential criteria
- Level 4 Certificate of Higher Education in Pharmacy Technician Practice or NVQ 3 and BTEC or equivalent in pharmaceutical science
- Registered Pharmaceutical Technician with the General Pharmaceutical Council (GPhC).
- Working knowledge of current medicines.
- Knowledge of pharmaceutical technical procedures acquired through training
Desirable criteria
- Clinical supervisor for the higher education in pharmacy technician practice
- Medicines management accreditation or equivalent experience
Experience
Essential criteria
- Post qualification experience in relevant area of practice to degree level
- Extensive experience of training staff of different grades
Desirable criteria
- Experience of working in a primary care environment
Other
Essential criteria
- Must be able to travel between sites in a timely way
Desirable criteria
- Welsh Speaker (Level 1)
Skills
Essential criteria
- Computer literate, competent in all Microsoft programs
- Report writing skills and ability to manipulate data in spreadsheets
- General understanding of Primary care and prescribing issues
- Ability to write clearly and present clear and accurate reports
- Methodical approach – attention to detail in the compiling and verification of data
- Ability to prioritise and work to deadlines
- Ability to communicate effectively with staff and patients
- Ability to present information to various groups
- Professional, reliable, and enthusiastic
- Ability to work on own initiative as well as part of a team
- Good communication skills, both written and oral, presentation and interpersonal skills
- Ability to develop and sustain good working relationships with all healthcare professionals
- Ability to concentrate for long periods of time and change patients’ medication records with no margin for error
Desirable criteria
- Knowledge of GP computer systems
- Experience of interpreting and handling data (e.g., CASPA)
- Experience in dealing with patients and members of the public
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Emma Williams
- Job title
- Senior Pharmacy Technician in Primary Care
- Email address
- [email protected]
- Telephone number
- 01554899038
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