Job overview

Hywel Dda University Health Board's Digital Services department has embarked on an exciting investment to refresh its onsite Data Centre Infrastructure and is progressing with building services in the Cloud. We require an Infrastructure Engineer (Data Centre) to work with us to provide the daily support of our Data Centre infrastructure and to support the implementations of new systems and technologies.

The successful candidate will be required to work as part of the Data Centre Team, occasionally taking the lead and working with the other teams in Digital Services to provide daily operational support to the Health Board and work on a range of projects.  The role currently involves a lot of onsite support and some remote support.

The successful candidate will be required to participate in the Health Board's on-call rota providing 24/7 support.

Hywel Dda University Health Board offer a range of benefits for employees:-

NHS Pension Scheme

Initial 28 days annual leave rising to a maximum of 34 days after 10 years service (public holidays are not included in these figures)

Range of corporate benefits

Childcare Vouchers

Occupational health and occupational Well-being services

Our Health Board is also based in a beautiful part of the world with an abundance of beaches, coastal paths and visitor attractions.

Main duties of the job

As a specialist in Data Centre infrastructure, you will be working as a key part of the Data Centre.

As part of the Operations team, the post holder will be responsible for investigating complex Digital Service issues across the Health Board, providing an effective second and third line support function on the infrastructure including:

Systems & Services (File & Print, E-mail, SQL Databases, Active Directory, Application Servers, Monitoring services, Backup, Recovery and supporting Data Centre infrastructure services).
Storage Services (SAN’s, NAS and DAS).
Virtualisation Services (AVH / VMWARE / Hyper-V / XenServer).
Security Services for the Data Centre environments ensuring systems and their environments are maintained to required Health Board Cyber requirements such as Cyber Essentials Plus.

Data Centre refers to On-Premise Data Centres (traditional) and various Cloud offerings such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Containers as a Service (Caas).

The successful candidate will be required to participate in the Health Board's on-call rota providing 24x7x365 support.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. 

Working for our organisation

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.

Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire,  Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.

Two integrated care centres (Aberaeron and Cardigan, Ceredigion).

Community facilities, including:

48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.