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Job summary

Main area
Oncology
Grade
Band 4
Contract
Permanent
Hours
  • Part time
  • Flexible working
24.75 hours per week (Working patterns/location to be agreed with the successful applicant)
Job ref
100-AC290-0925
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Health Board Wide
Town
Health Board Wide
Salary
£27,898 - £30,615 per annum (pro rata if part time)
Salary period
Yearly
Closing
14/10/2025 23:59
Interview date
28/10/2025

Employer heading

Hywel Dda University Health Board logo

Oncology Co-Ordinator

Band 4

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

We are seeking a highly organised and proactive individual to support our Oncology service, as an Oncology Co-ordinator, providing comprehensive administrative, secretarial and statistical support to the Oncological Clinical Nurse Specialists (CNS).

The role involves the coordination and organisation of the Oncology CNS service and the recording and validation of all activities relating to the Oncology CNS. You will undertake a wide-range of duties including the provision of a statistical service which will include the collation, recoding and submission of information relating to the Oncology CNS service on local, network and national levels. You will also be responsible for coordinating the day to day activities of the Oncology CNS service, including cross site rotas, organisation of meetings and the coordination of team meetings and teaching sessions.

Main duties of the job

The role will also involve collecting and inputting clinical audit and performance data, producing mandatory and ad hoc reports and contributing to the development of best practices to ensure an effective and efficient service. You will manage telephone, email and in-person queries from patients, carers, healthcare professionals and external partners with the utmost confidentiality and professionalism. Using your initiative, you will respond to sensitive queries, seek professional advice where necessary and confidently liaise and negotiate with a wide range of departments.

You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your initiative, use tact and diplomacy where appropriate and possess excellent communication skills.

Advanced experience of Microsoft Office packages, coupled with proven experience of working in a patient facing/public role and previous experience of setting up, managing databases and audit/report writing is essential.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 28.10.2025

Person specification

Qualifications and Knowledge

Essential criteria
  • Relevant vocational level 3 qualification or equivalent experience
  • Knowledge of Medical / Healthcare terminology
  • Advanced IT skills
Desirable criteria
  • Evidence of continued professional development
  • Certificate in Medical Terminology
  • A working knowledge of patient database and administration systems

Experience

Essential criteria
  • Experience of a full range of duties working in an administrative / office environment
  • Experience in a patient facing/public facing role
  • Experience of working in a busy complex environment
  • Advanced experience of using Microsoft Office packages (e.g. Word, PowerPoint, Excel, Outlook)
  • Experience of setting up and managing databases and spreadsheets
  • Experience of audit and report writing
Desirable criteria
  • Experience of taking phone calls from patients / relatives

Language Skills

Desirable criteria
  • Welsh Speaker (level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Bracher
Job title
Administrative Manager - Cancer Services
Email address
[email protected]
Telephone number
07773 114929
Apply online nowAlert me to similar vacancies