Job summary
- Main area
- Mental Health and Learning Disabilities
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Job share
- Job ref
- 100-AC179-0725
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Brynmair Clinic
- Town
- Llanelli
- Salary
- £23,970 per annum (pro rata if part time)
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
- Interview date
- 24/07/2025
Employer heading

Receptionist / Clerical Officer MH & LD
Band 2
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
This is an exciting opportunity for a Band 2 Receptionist/Clerical Officer to join the Community Mental Health Team at Brynmair Clinic, Llanelli.
We are looking fo an enthusiastic person with excellent interpersonal skills, strong organisation abilities and a desire to support our team and our leaders in everything we do.
Main duties of the job
An understanding of confidentiality is essential and an enthusiastic attitude and willingness to learn is also very important.
The successful individual will need to be a team player with good verbal and written communication skills. Previous office administration experience is desirable and a good knowledge of IT systems (Microsoft Office packages and databases etc) is essential.
The applicants will be required to have a flexible approach towards the needs of the service and be able to travel between sites in a timely manner in line with the Transformation of Mental Health 7 day working.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment.
Interviews will be held on 24/07/2025
Person specification
Qualifications and Knowledge
Essential criteria
- Level 2 qualification e.g. NVQ's or equivalent
- Numeracy and Literacy Skills
- A good knowledge of IT
Desirable criteria
- ECDL or equivalent experience and or qualifications
Experience
Essential criteria
- Experience with using IT systems
Desirable criteria
- Previous Office administration experience
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Laura Lewis
- Job title
- Administration Manager (MH&LD South Carms)
- Email address
- [email protected]
- Telephone number
- 01554 779347
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