Job overview

This post is a Fixed Term/ Secondment until  01/09/2027. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

The Tritech & Innovation Project Support Officer provides essential project coordination, administration and information management support to the Tritech Institute, helping deliver innovation, research and evaluation projects across Hywel Dda University Health Board. The role supports project governance, stakeholder engagement, meetings and events, data management, reporting and communications, while ensuring projects are delivered effectively and in line with governance requirements

The post requires strong organisational and communication skills, experience in project or administrative support, proficiency in Microsoft Office and digital systems, and the ability to work independently while managing multiple priorities

 The role involves managing multiple workstreams simultaneously, maintaining project documentation, monitoring actions, risks and issues, and using sound judgement to identify and escalate concerns where appropriate. The post holder also supports the preparation of project plans, reports, evaluation materials and benefits realisation documentation while ensuring robust document management, version control and audit trails are maintained.

Main duties of the job

The role requires excellent communication and relationship management skills, working closely with a broad range of internal and external stakeholders including clinical teams, academic partners and Health Board departments. 

The post holder is responsible for responding to enquiries, facilitating effective collaboration between organisations and supporting the development of communications materials such as project updates, newsletters, webpage content and social media communications. A high degree of professionalism is required when handling confidential, sensitive or complex information.

Key responsibilities include:

• Coordinating project activities and maintaining project documentation, action logs, risk registers and governance records
• Organising meetings, workshops and events, preparing agendas and papers, and producing accurate minutes
• Managing information and records using SharePoint, Teams and other MS365 tools, ensuring data accuracy and compliance with information governance requirements
• Supporting data analysis, benefits realisation and reporting, including the use of Power BI dashboards and project tracking systems
• Providing administrative support to the Deputy Head of Tritech, including diary management, procurement and contract administration activities
• Working collaboratively with clinicians, digital teams, academic partners, industry representatives and external organisations to support innovation and evaluation initiatives

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services