Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Facilities
Grade
Band 3
Contract
6 months (Fixed term /secondment until 31.05.2027)
Hours
Part time - 20 hours per week (20 hours working 5 days across a 7-day rota (15:00 - 19:00).)
Job ref
100-EA074-0926
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
South Pembrokeshire Hospital
Town
Pembroke Dock
Salary
£26,813 - £27,890 per annum pro rata
Salary period
Yearly
Closing
27/09/2026 23:59
Interview date
12/10/2026

Employer heading

Hywel Dda University Health Board logo

Soft Facilities Management Supervisor

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

This post is a Fixed Term/ Secondment until 31.05.2027. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

We are seeking an enthusiastic, committed and highly motivated individual who is hardworking, forward-thinking and innovative in their approach. The successful candidate will possess excellent organisational and communication skills, with the ability to lead and support staff effectively while maintaining high standards of service delivery.

The post holder will be required to work 5 days on a 7-day rota between 3:00pm and 7:00pm. Flexibility to meet the needs of the service is essential. While applicants will not be required to work additional hours on a regular basis, the ability and willingness to provide occasional cover for annual leave, sickness absence, and periods of increased service demand would be advantageous.

This is an excellent opportunity for an individual looking to develop their supervisory experience within a busy and rewarding environment. We are looking for someone who can demonstrate a positive attitude, strong leadership skills and a commitment to continuous improvement.

Main duties of the job

Key qualities we are looking for:

  • Previous supervisory experience 
  • Excellent communication and interpersonal skills
  • A proactive and organised approach to work
  • Commitment to maintaining high standards of service
  • Flexibility to support operational requirements
  • Ability to motivate and support team members

You will be responsible for ensuring that Domestic Services staff provide a high-quality, comprehensive cleaning and meal service across wards and departments.

The successful candidate will oversee the day-to-day operational management of the team, with a particular focus on evening service delivery. As part of this role, you will be expected to provide support and supervision to the evening domestic teams based at Tenby Cottage Hospital and Pembroke Dock Health Centre. Therefore, the ability to travel between sites in a timely manner is essential.

The ability to speak Welsh is desirable for this post; however, applications are equally welcomed from both Welsh and English speakers.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 12.10.2026

Person specification

Qualifications and Knowledge

Essential criteria
  • Good level of general education
  • NVQ Level 3 or equivalent experience, skills and knowledge of cleaning tasks/cleaning supervision
  • Detailed Food Hygiene knowledge
  • Health & Safety, COSHH, Moving and Handling, and HACCP knowledge
  • IT Skills
Desirable criteria
  • ILM Level 2 Certificate in Team Leading or equivalent
  • Level 2 Food Safety Award
  • Coaching/Training Certificate
  • Supervisory Training
  • IOSH Certificate
  • Knowledge of Infection Prevention and Control

Experience

Essential criteria
  • Experience of dealing with general public
  • Supervisory/team leading experience
Desirable criteria
  • Previous NHS experience
  • Supervisory experience in similar establishment
  • Experience of cleaning duties

Other

Essential criteria
  • Ability to travel between sites in a timely manner as required
  • Flexible approach to needs of the service
Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Ghislaine Davies
Job title
Interim Assistant Operations Manager
Email address
[email protected]
Apply online nowAlert me to similar vacancies