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Job summary

Main area
Sexual and Reproductive Health
Grade
Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week (Flexible to meet the needs of the service; no set working days)
Job ref
100-ACS220-1025
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Pembroke Dock Health Centre
Town
Pembroke Dock
Salary
£25,313 - £26,999 per annum pro rata
Salary period
Yearly
Closing
28/10/2025 23:59
Interview date
18/11/2025

Employer heading

Hywel Dda University Health Board logo

Nursing Support Worker / Administrative Officer

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

An exciting opportunity has become available within the Sexual and Reproductive Health Service for a Band 3 post that combines the roles of
Nursing Support Worker and Administrative Officer, 22.5 hours per week, as required to meet the needs of the Service.

We are looking to appoint an individual who has previous experience of working in one or both of these roles and is keen to learn new skills.

The post holder will be based at Pembroke Dock Clinic in Pembrokeshire and will be expected to also work at the WGH clinic on a regular basis and on occasion  cover clinics in Cardigan or Carmarthen,  as required.

Our friendly, hardworking Team offers a range of services including - contraception, management of Sexually transmitted infections and a
pregnancy advisory service.

Main duties of the job

Following training and assessment, as part of a plan of care, undertake delegated clinical interventions to include:

  • Venepuncture
  • STI tests on asymptomatic patients
  • Pregnancy tests
  • Urinalysis
  • Physiological observations
  • Health promotion advice and support
  • Teaching correct condom use
  • Obtain specimens for diagnostic analysis, e.g., urine, venepuncture, throat swabs.
  • Accurately record patient's vital signs, e.g., temperature, blood pressure, pulse and respiratory rate (if required).
  • Support patients during genital examinations and procedures including ultrasound scans and termination of pregnancy care / procedure

The post-holder within their administrative role will also provide a range of administrative and secretarial duties including filing of clinical and nonclinical correspondence

The post-holder will welcome patients to the department, guiding them to the appropriate room and answering general questions.

Duties will also include typing, scanning, photocopying and ordering office supplies.
Promote and support the rights, responsibilities and diversity of individuals and their families/carers and relate with kindness and empathy to all concerned.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. 

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. 

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. 

Our services are provided in: 

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest 

  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire 

  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 

  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers 

  • Numerous mental health and learning disabilities services 

Detailed job description and main responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 18/11/2025.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user
experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we
welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board
offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and knowledge

Essential criteria
  • NVQ Level 3 in Health and Social Care or working towards with equivalent level of experience
  • Demonstrable office skills and knowledge
  • Good literacy and numerical skills
Desirable criteria
  • Venepuncture
  • Knowledge of Medical/Healthcare Terminology

Experience

Essential criteria
  • Experience of working in a Health and Social care environment
  • Demonstrable experience of working in an administrative / office environment
  • Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
  • Familiar and confident using e-mail and searching the internet
Desirable criteria
  • Experience of speciality
  • Experience of working in a multidisciplinary team

Language skills

Desirable criteria
  • Welsh speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Judith Bowler
Job title
Senior Sister
Email address
[email protected]
Telephone number
07866176134
Additional information

Informal visits/ enquiries welcome.

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