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Job summary

Main area
Learning Disabilities
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Mon-Fri 9-5)
Job ref
100-ACS078-0426
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Llanion House
Town
Pembrokeshire
Salary
£28,819 - £31,626 per annum
Salary period
Yearly
Closing
19/04/2026 23:59
Interview date
29/04/2026

Employer heading

Hywel Dda University Health Board logo

Learning Disability Care Navigator

Band 4

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

Job overview

Following a recent transformation of Learning Disability services, we have developed an innovative new role which offers a unique chance to shape how people with a learning disability access and experience healthcare. As one of the first postholders, you’ll have the opportunity to shape and evolve the role, bringing your ideas and initiative to life.

In this rewarding role, you'll work closely with multidisciplinary colleagues to support individuals, families, and carers in navigating health services. You'll be a central point of contact, helping people access the right care at the right time, advocating for their needs, and promoting inclusion and independence.

You’ll use your initiative to overcome barriers to healthcare, build relationships with local services, and empower clients through personalised support.

We strongly support personal and professional development, offering opportunities to grow your skills and make a meaningful impact. If you have experience of working with people with a learning disability and are passionate about person-centred care and improving health outcomes, we’d love to hear from you.

Interviews to be held on 29/04/2026

Main duties of the job

The post holder will work within the Community Learning Disability Team under the direction of the team manager, and as part of a multidisciplinary team will support people with a learning disability to achieve better health outcomes and experience of services using a personalised approach.

Navigating health services can be challenging and the postholder will offer support, guidance and actively work with the person, their family and carers to identify and access the most appropriate and expert service to meet their needs effectively. Often working independently and using their own initiative, the postholder will ensure clients are able to access the right care by the right service in a timely manner. 

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

 The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and Knowledge

Essential criteria
  • Level 4 qualification in a health or social care subject, or equivalent demonstrable experience and knowledge.
  • Working knowledge of identifying and assessing risk
  • Knowledge of Safeguarding Policies and procedures
  • Working knowledge and understanding of person-centred care
Desirable criteria
  • Level 4 qualification specific to field of learning disabilities
  • Knowledge of national priorities to improve outcomes for people with a learning disability

Experience

Essential criteria
  • Experience of working with people with a learning disability, families and carers
  • Experience of working in the NHS, Social Care or Third Sector
  • Experience of working in a multi-professional, team environment.
  • Experience of care planning
Desirable criteria
  • Experience of health coaching or motivational interviewing / Excellent interpersonal, influencing and negotiating skills
  • Experience of training / delivering presentations

Other

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Nikki Murray
Job title
Operational Lead- Pembs and Ceredigion CLDT
Email address
[email protected]
Telephone number
01570 422577
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