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Job summary

Main area
Care After Death/ Bereavement Services
Grade
Band 7
Contract
Permanent
Hours
  • Full time
  • Job share
37.5 hours per week (Full time role but will consider job share)
Job ref
100-AC234-0825
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Corporate role base to be agreed on appointment
Town
To be confirmed
Salary
£48,527 - £55,532 per annum
Salary period
Yearly
Closing
28/08/2025 23:59

Employer heading

Hywel Dda University Health Board logo

Care after Death and Bereavement Services Manager

Band 7

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

An exciting position has arisen within Hywel Dda University Health Board for a Care After Death/Bereavement Manager.  You will establish a Care after Death service, and oversee the implementation of the National Bereavement Services Framework.  You will develop key working relationships with stakeholders including the Coroner's office, Medical Examiner's office and Police force, to drive a culture of 
continual improvement and innovation for Care After Death (CAD) and Bereavement services.  

Main duties of the job

Delivery and continuous improvement of an effective Care after Death Service. This will be based upon national evidence-based practice in line with the legal requirements, Health Board policies and procedures.

Ensuring the Health Board is fully implementing the national bereavement services framework and associated bereavement pathways.

Supporting the Health Board in engaging with communities and stakeholders around bereavement and care after death.

Working with all stakeholders, inform and develop a Health Board Bereavement and Care after Death Strategy and implementation plan.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 09/09/25

Person specification

Qualifications & Knowledge

Essential criteria
  • Master’s Degree or Equivalent Demonstrable Knowledge & Experience
  • Extensive Supervisory/Management Experience
  • Significant experience of working in the application of current and past death certification regulations, as applied within NHS Wales
  • Evidence of Grief/Bereavement/End of life practice
Desirable criteria
  • Counselling qualifications
  • Experience of working in the NHS/community
  • Leadership and/or Project Management Qualification
  • Knowledge of working practices within a Mortuary environment
  • Knowledge of documentation required after death and care of the deceased from different religious faiths
  • Knowledge of the Medical Examiner Services in Wales

Experience

Essential criteria
  • Experience of setting up and establishing a successful service
  • Experience in conducting audits, formulating risk assessments/SOPs
  • Staff management and Co-ordination
  • Experience working with multi-disciplinary teams
  • Experience of managing complaints and investigating incidents
  • Experience of managing highly complex and sensitive issues
  • Experience of working with the MS Office suite, as a minimum word and excel
Desirable criteria
  • Previous experience of working within an environment dealing with deceased persons.

Other

Essential criteria
  • Ability to travel between sites in a timely manner
Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Louise O'Connor
Job title
Assistant Director, Legal and Patient Experience
Email address
Louise.o'[email protected]
Telephone number
01437 834478
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