Job vacancy: Doctor Support Hub Manager, Hywel Dda University Health Board, To be confirmed

Job summary

Main area: Doctor Support Hub Manager
Grade: Band 6
Contract: 18 months (Fixed term/secondment until 30/06/2027 to meet the needs of the service)
Hours: Part time - 22.5 hours per week
Job ref: 100-AC314-1025

Employer: Hywel Dda University Health Board
Employer type: NHS
Site: To be confirmed
Town: To be confirmed
Salary: £39,263 - £47,280 per annum pro rata
Salary period: Yearly
Closing: 16/11/2025 23:59
Interview date: 25/11/2025

Doctor Support Hub Manager

Band 6

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 25/11/2025.

Person specification

Qualifications & Knowledge

Essential criteria

Degree or professional Qualification or equivalent, relevant training and experience
Evidence of continuing professional development
Post graduate level of knowledge or demonstrable experience in a relevant subject e.g. HR / Employee Relations / Employment Law / Coaching and Mentoring / Psychology or Psychological therapy
Knowledge of HR policies and GMC professional standards

Desirable criteria

Recognised teaching qualification
Coaching qualification
Psychology or Psychological Therapy qualification

Experience

Essential criteria

Post qualification experience of using a range of coaching and mentoring skills to assess individual needs and establish the individual’s will and perceived obstacles on areas including wellbeing, change management and maximising performance.
Evidence of workshop design, development and delivery to a broad range of stakeholders in various sized groups via inductions, workshops and conferences
Experience of working with sensitive and confidential information and resolving conflicting views and demands in line with policies
Experience in using a variety of IT packages (e.g., MS Office)

Desirable criteria

Experience of creating and managing specific working groups with colleagues and stakeholders to achieve PSU objectives on sensitive, complex and contentious issues.
Experience of managing referrals to specialist support services resources, using discretion to establish the best support whilst remaining within departmental budgetary parameters
Previous experience of working within undergraduate/postgraduate healthcare education or another professional group.
Working knowledge of legislation including Equality Act 2010 (EA), General Data Protection Regulation 2018 (GDPR), Freedom of Information Act (FOI) 2000, Occupational Health Law and reasonable adjustments within learning and teaching environments
Understanding of the medical profession
Proven experience of service user contact, record keeping and maintaining accurate and contemporaneous information
Experience of marketing of services and raising awareness of a positive support culture e.g., through delivering training at inductions, workshops, outreach, conferences and other activities

Other

Essential criteria

Ability to work flexibly to meet the needs of the service.

Desirable criteria

Ability to travel across Health Board sites in a timely manner
Welsh Speaker (Level 1)

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

IMPORTANT NOTE FOR APPLICANTS: Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.

By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).

These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII)

If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.