Job summary
- Main area
- Diabetic Eye Screening
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (08.30am -16.30pm (Monday-Friday))
- Job ref
- 209-A-25-7465644
- Employer
- East Cheshire NHS Trust
- Employer type
- NHS
- Site
- Alsager Health Centre
- Town
- Alsager
- Salary
- £24,465 - £26,598 per annum. Band 2 if unqualified. Band 3 if qualified.
- Salary period
- Yearly
- Closing
- 25/09/2025 23:59
Employer heading

Diabetic Eye Screener / Patient Liaison Officer
NHS AfC: Band 3
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
Job overview
We are looking for an enthusiastic, organised and conscientious Diabetic Eye Screener/Patient Liaison Officer to join the Cheshire Diabetic Eye Screening Programme. We invite all our eligible population for screening to ensure the early detection and appropriate monitoring/ treatment of diabetic retinopathy in a bid to reduce sight loss.
The post holder will need to be confident, friendly and have an excellent rapport with service users. The role requires you to work independently within a community based environment, however you will be part of a supportive team. You will be someone who enjoys patient contact and who can make visits to our clinics a positive experience for service users.
Please note, if you are already a qualified diabetic eye screener, you will commence as a Band 3. If you are not a qualified diabetic eye screener, you will commence as a Band 2 and will be supported to complete the Level 3 Diploma for Health Screeners. We welcome applications from unqualified applicants.
Hours per week: 37.5 - 08.30am-16.30pm with a half hour lunch break
*PLEASE NOTE THE ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS*
Main duties of the job
Around four days a week will be spent running screening clinics in the community as part of a rota. Applicants should be flexible and happy to travel across Cheshire as required by the service. We pay travel expenses and account for travel time to each of our venues.
Around once a week, the post holder will work from home contacting patients who are overdue a screening appointment and encouraging them to attend, therefore a good telephone manner is paramount.
- Travel to the screening location and arrive punctually to start clinic.
- Establish a rapport with patients and explain the diabetic eye screening process.
- Complete a basic visual acuity test.
- Administer eye drops.
- Operate a retinal camera to take retinal images and/or an OCT machine to take an OCT scan.
- Recognise signs of Diabetic Retinopathy to triage images into the correct grading queue.
- Problem solve should any issues arise.
- Support service users with additional needs/communication requirements.
- Call patients to encourage attendance.
As we cover a large population, the successful applicant can either be based at Alsager Health Centre (head office) or The Fountains in Chester, dependent on home address in order to work out expenses.
Working for our organisation
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
Detailed job description and main responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the Visas and immigration - GOV.UK (www.gov.uk)
Person specification
Qualifications
Essential criteria
- Good general level of education including GCSE English and Maths.
- City and Guilds Level 3 Diploma in Diabetic Retinopathy Screening or Level 3 Diploma for Heath Screeners (Screening)
Knowledge and Skills
Essential criteria
- Fully competent screener with the ability to take high quality retinal images
- Knowledge of fundus cameras and how they operate/basic troubleshooting skills
- Ability to operate a fundus camera to capture high quality retinal images
- Ability to recognise eye disease in order to triage retinal images
- Understanding of the anatomy, physiology and pathology of the eye
- Understanding of diabetes and its complications
- Computer literate i.e. proficient with Microsoft Word, Excel and Outlook with the ability to easily adjust to in house computer systems
- Ability to accurately measure visual acuities
- Excellent communication skills both written and verbal
- Ability to prioritise and organise own workload and follow protocols
- Professional and courteous telephone manner
- Problem solving skills
Desirable criteria
- Knowledge of the UK National Screening Committee, Public Health England and NHS England
- Knowledge of diabetic eye screening objectives and requirements
- Knowledge of the Optomize system
Experience
Essential criteria
- Previous administration experience
- Previous experience of a public facing role
- Qualified experience as a Diabetic Retinopathy Screener
Desirable criteria
- NHS experience
- Work experience in an Ophthalmology or screening environment
Specific Job Requirement
Essential criteria
- Flexible
- Passionate about patient care
- Able to work autonomously
- Reliable and punctual
- High attention to detail
- Conscientious and friendly
- Visual Display Unit (VDU) use for considerable periods
- Frequent requirement for concentration
- Ability to meet travel requirements
Other Role Requirements
Essential criteria
- Please refer to the job description and person specification for further details regarding the role requirements
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Amy Jones
- Job title
- Programme Manager
- Email address
- [email protected]
- Telephone number
- 01270 297006
- Additional information
Sara Vernengo
Senior Grader/Screener
01270 297007
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