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Job summary

Main area
Anticoagulation Service
Grade
Band 3
Contract
Permanent
Hours
Part time - 15 hours per week (Thursday and Friday 09:00-17:30)
Job ref
210-2025-760-A
Employer
Countess of Chester Hospital NHS Foundation Trust
Employer type
NHS
Site
Countess of Chester Hospital
Town
Chester
Salary
£24,937 - £26,598 pa pro rata
Salary period
Yearly
Closing
28/12/2025 23:59
Interview date
07/01/2026

Employer heading

Countess of Chester Hospital NHS Foundation Trust logo

Blood Sciences Anticoagulant Clerk

Band 3

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.  
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit. 

Job overview

Working Part time: 15 hours per week

The Anticoagulant service has a vacancy for a Band 3, Anticoagulant Clerk.

Working as part of a small team, to co-ordinate and collate all patient information for the implementation and maintenance of the Anticoagulant service dosing programme.

The role will include liaising with patients, clinicians and healthcare workers using the telephone helpline service.

This is an excellent opportunity for people wanting to experience working within an NHS Anticoagulant Service. 

Main duties of the job

  • To deal with telephone queries and log calls from patients, clinicians and other healthcare workers. Relay information regarding medication dosage, laboratory results and set protocols to patients and their carers.
  • To collate information required for the Anticoagulant dosing of patients for General Practice and Anticoagulant Clinic.
  • Use of IT systems to transfer patient information and INR sample details.
  • To organise appointments for patients.
  • To communicate with District Nurses.
  • To type letters for new patients seen in clinic.

Working for our organisation

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

•    The Countess of Chester Hospital: providing 438 general and acute beds.
•    Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility.
•    Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person specification

Knowledge and Experience

Essential criteria
  • Confident telephone manner
  • Empathetic and encouraging manner with patients

Qualifications

Essential criteria
  • NVQ 3 administration
  • General Education to GCSE
  • Computer Literate and Keyboard Skills
Desirable criteria
  • NVQ 2 Clinical Laboratory Support

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Diane Gittins
Job title
Anticoagulant Nurse Specialist
Email address
[email protected]
Telephone number
01244 364862
Additional information

Lisa Molyneux Anticoagulant Service Manager

01244 365027

[email protected]

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