Job summary
- Main area
- Dermatology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week
- Job ref
- 210-2026-354
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £25,760 - £27,476 pa pro rata
- Salary period
- Yearly
- Closing
- 19/07/2026 23:59
Employer heading
Health Care AI Support
Band 3
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Part time: 18.75 hours per week
The Healthcare AI Support Worker will work under the supervision of the Skin Cancer Nurse Specialists and Dermatology Consultant Team. They will play a vital role in enhancing patient care and streamlining clinical processes within the dermatology pathway.
Responsibilities include pre-screening the Urgent Suspected Cancer (USC) proforma submitted by GPs to ensure eligibility, contacting patients to verify details through a three-point identity check using the Electronic Referral System (ERS), and applying service screening criteria to exclude lesions unsuitable for clinic booking.
The role also involves capturing and uploading high-quality images to the Skin Analytics AI platform, maintaining accurate records across systems before and after clinics, and providing direct support to patients during their appointments.
This position offers an opportunity to work at the forefront of digital healthcare innovation, combining patient interaction with advanced AI technology to improve diagnostic efficiency and patient experience.
Main duties of the job
Patient Care Responsibilities
1. Pre-screening: Review of Urgent Suspected Cancer (USC) proformas submitted by GPs to confirm eligibility for AI Clinic
2. Patient Verification: Contact patients and complete a three-point identity check using the Electronic Referral System (ERS).
3. Screening Criteria: Apply service-specific screening questions to identify and exclude lesions unsuitable for clinic booking, ensuring adherence to clinical guidelines.
4. Image Capture & Upload: Take high-quality photographs of lesions and upload them to the Skin Analytics AI platform for analysis.
5. System Updates: Maintain accurate records across relevant systems before and after clinic appointments, ensuring data integrity and compliance.
6. Clinic Support: Provide assistance to patients during their clinic visits, ensuring comfort and clear communication throughout the process
Working for our organisation
The Trust’s services are provided from three locations:
• The Countess of Chester Hospital: providing 473 general and acute beds.
• Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.
The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.
The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Knowledge and Qualifications
Essential criteria
- Level 3 qualification (e.g. A-Level’s, NVQ3) in Health & Social Care OR equivalent knowledge and experience
- Completion of the Care Certificate within specified timeframe on commencing employment with the Trust
- In-depth understanding of the healthcare support worker role
Skills and Experience
Essential criteria
- Experience of working in a clinical environment and undertaking a range of relevant clinical skills with proven competencies
- Experience working in the NHS.
- Knowledge and understanding of the responsibilities of a health care support worker
- Can demonstrate an understanding of the importance of promoting patient independence.
- Excellent communication skills, polite, friendly, approachable and self-motivated.
- vAble to demonstrate a positive attitude and caring demeanor, with ability to act on feedback.
- Ability to escalate issues or concerns to the appropriate person / people when needed.
- Able to work as a team.
- Able to carry out well defined routine tasks.
- Able to relate well with all service users and colleagues within the multi-disciplinary team and wider Trust staff.
- Basic computer skills
Desirable criteria
- Additional clinical duties and activities as defined by the area of work under the delegation of the registered nurse.
- Basic IT proficiency, including experience with healthcare systems (e.g., ERS) and image upload processes.
Values
Essential criteria
- A commitment to quality and safety.
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues.
- A listening, learning and leading approach.
- A commitment to work together to create the best outcomes.
- Must demonstrate the Trust’s values around both raising concerns at work, and how to treat others who raise concerns.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jenna Roberts
- Job title
- Service Manager, Dermatology and Plastic Surgery
- Email address
- [email protected]
- Telephone number
- 01266364656
List jobs with Countess of Chester Hospital NHS Foundation Trust in Administrative Services or all sectors