Job summary
- Main area
- Diagnostics & Infrastructure
- Grade
- Apprenticeship
- Contract
- 18 months (Fixed term)
- Hours
- Full time - 37.5 hours per week (Monday - Friday between the hours of 8:00am - 17:00pm)
- Job ref
- 210-2026-232-B
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £12.71 per hour
- Salary period
- Yearly
- Closing
- 30/06/2026 23:59
Employer heading
Apprentice in Health Records and Outpatient Receptionist
Apprenticeship
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Full Time: 37.5 hours per week
Would you like to start an exciting career as an Apprentice in Health Records and Outpatient Reception within the NHS whilst achieving a nationally recognised Apprenticeship Qualification?
Do you want a paid job with great prospects to grow and develop your skills? If the answer is YES then this could be the perfect opportunity for you!
An opportunity has arisen in the Health Records and Outpatient Reception Department for an Apprentice. The post has a comprehensive training programme involving rotating between Health Records and the Outpatient Reception Departments allowing the successful candidate to get excellent training in a variety of administration positions.
Main duties of the job
- The apprenticeship is a work-based training programme where you will be able to develop your skills in subjects such as English and Maths. The successful applicant will also gain an NVQ in Customer Service which is a nationally recognised qualification.
- The successful post holder will provide support to an efficient and confidential Clerical Team with duties including digitalizing records, preparing casenotes and working in the Reception areas within the hospital.
- A portion of the post holder’s day will include walking to and from different departments within the hospital for such tasks as to obtain and deliver case notes and clinic trolleys etc.
Working for our organisation
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Qualifications
Essential criteria
- Educated to GCSE Level or equivalent
Skills & Abilities
Essential criteria
- To act in accordance with the Trust Values and behaviours
Desirable criteria
- Ability to communicate effectively at all levels verbally and in writing
- To maintain strict confidentiality at all times
- Ability to work as part of a team and on own initiative within defined boundaries
- Demonstrate proficiency in using databases, word, excel and outlook
Knowledge & Experience
Desirable criteria
- Demonstrate previous experience of or the ability to prioritise work and responding flexibly, particularly in respect of administration processes, unexpected changes and working to deadlines
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tracy Blackhall
- Job title
- Health Records Manager
- Email address
- [email protected]
- Telephone number
- 01244366466
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