Job summary
- Main area
- Nursing and Midwifery
- Grade
- Executives / VSM: Executives / VSM
- Contract
- Bank: 12 months
- Hours
- Part time - 7.5 hours per week (1 day a week)
- Job ref
- 210-2026-541
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £150 per day
- Salary period
- Daily
- Closing
- 08/09/2026 23:59
Employer heading
Maternity and Neonatal Voices Partnership Engagement Officer
Executives / VSM: Executives / VSM
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Part time : 7.5 hours per week
Parents and families from the diverse communities of Chester. This role offers flexibility to accommodate your other commitments, including work and parenting responsibilities.
User feedback is a vital tool for monitoring and improving service quality.
MNVP is an NHS collaborative working group comprising parents and families, service commissioners, Maternity and Neonatal Voices Partnership (MNVP) Lead
Are you passionate about transforming maternity care for parents, babies, and families in Chester?
Chester Maternity Neonatal Voices Partnership (MNVP) is seeking an engagement officer to work alongside the Lead dedicated to enhancing maternity services and engaging with and maternity service providers (including midwives, doctors, and nurses). Together, they review all aspects of the service and use feedback to drive meaningful changes and improvements.
Main duties of the job
Chester Maternity and Neonatal Voices Partnership (MNVP) is looking for a friendly, approachable and passionate Engagement Officer to support our community engagement and communications work.
This role is focused on ensuring the voices of women, birthing people, babies and families help shape local maternity and neonatal services. The successful candidate will attend community groups, events and engagement activities to gather feedback and promote awareness of the MNVP, while also supporting the management of our social media platforms and online engagement.
A key focus of the role will be proactively engaging with communities whose voices are often under-represented, including families from diverse ethnic backgrounds, young parents, neurodivergent families, refugees and asylum seekers, families experiencing deprivation, and parents with babies receiving neonatal care.
Experience of neonatal services alongside maternity services would be highly valued, although this is not essential.
Working for our organisation
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Skills and Abilities
Essential criteria
- Excellent communication and listening skills
- Friendly, approachable and confident speaking with members of the public
- Passionate about improving maternity and neonatal services through service user involvement
- Understanding of the importance of equality, diversity and inclusion
- Lived experience of maternity and/or neonatal services
Desirable criteria
- Experience working or volunteering within community settings
- Experience supporting events, engagement activities or community projects
Knowledge and experience
Essential criteria
- Champion equitable maternity and neonatal services by addressing disparities in outcomes for vulnerable and marginalised populations.
- Ability to work independently and manage time effectively
- Basic IT and social media skills
- Willingness to travel locally to community venues and events
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rebecca El Boukili
- Job title
- Lead MNVP for COCH
- Email address
- [email protected]
- Telephone number
- 01244 365000
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