Job summary
- Main area
- Therapies
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Service covers 7 days a week 8am- 8pm)
- Job ref
- 210-2026-721
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £25,272 pa pro rata
- Salary period
- Yearly
- Closing
- 08/11/2026 23:59
Employer heading
Clerical Officer
Band 2
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Part Time: 22.5 hours per week
In collaboration the Countess of Chester Hospital and Cheshire & Wirral Partnership Trust have agreed to manage and develop Therapy Services across the whole Western Cheshire in order to deliver seamless care.
An exciting opportunity has arisen for a Band 2 Clerical Officer to support the Therapies and Integrated Care Division .
We are looking for someone who has a flexible approach to cover all aspects of the NHS at Home directorate administration.
The role will be based at Tarporley War Memorial Hospital within the Rural Community Response Hub who provide a service 7 days a week.
Main duties of the job
To provide an effective, high quality administrative support service within the Rural Community Response Hub. You will report to a Team Coordinator. You will liaise with colleagues within COCH and/or CWP and external NHS organisations, other external agencies, patients etc.
The post holder will be responsible for the day to day running of administrative duties within the office and the service that it provides.
Main duties will include responding to telephone enquiries from members of the CRHs, other professionals, patients and their families, ordering of equipment and procurement, word processing, flow charts, Excel and Power point, therefore you would need to be proficient in these computer skills.
Knowledge of EPR and EMIS would also be an advantage however full training would be given if you have not previously worked with these system. Applicants should have a professional and pleasant manner at all times and be enthusiastic about the service provided by the Community Response Hubs.
You will also be someone who uses initiative, has common sense, has good communication and strong organisational skills.
Working for our organisation
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Qualification
Essential criteria
- Good general level of education to G.C.S.E standard or equivalent
Desirable criteria
- NVQ Level II or III in Business Administration/Customer Services/ Information Technology
- CLAIT, BTEC, AMSPAR
Knowledge and Experience
Essential criteria
- Computer literate (to ECDL standard or equivalent)
Desirable criteria
- NHS experience
- Proof of recognised officerelated/typewriting/word processing qualification/s and evidence of their use
Skills and Abilities
Essential criteria
- Ability to work accurately and within strict deadlines
- To learn quickly
- Effective organisational skills
- Effective time management skills
- Able to work under pressure
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Rachel Upson-White
- Job title
- Rural Community Response Hub Team Leader
- Email address
- [email protected]
- Telephone number
- 01244 364345
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