Job summary
- Main area
- Transformation
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 210-2026-326-A
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £28,392 - £31,157 pa
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Transformation Project Support Officer
Band 4
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
This is an exciting opportunity to join a dynamic Transformation Team, providing high‑quality project and administrative support across a wide range of transformation, productivity and Cost Improvement Programme (CIP) initiatives.
You will take the lead on tracking, monitoring and reporting transformation and CIP projects, maintaining robust documentation, coordinating meetings, taking minutes and actions, and supporting governance processes. By providing this dedicated support, you will enable project managers and clinical and non‑clinical leads to focus on hands-on delivery and achieving improvements at pace.
The role will work flexibly supporting multiple workstreams, contributing to service redesign, operational and workforce transformation, and wider improvement activity across the Trust.
You will be highly organised, confident working with data and documentation, and able to manage multiple priorities in a fast‑paced environment. You will have excellent attention to detail, strong IT skills (particularly Excel, Word and PowerPoint) and the confidence to work with a wide range of stakeholders.
Previous experience of working in the NHS and supporting projects or programmes is essential. An interest in transformation, improvement or productivity work would be an advantage.
Previous applicants need not apply.
Virtual interviews and additional dates for interview will not be available.
Main duties of the job
- Providing comprehensive administrative and project support to transformation and productivity programmes
- Maintaining project documentation, trackers, reports and central information repositories
- Supporting the production of highlight reports, programme updates and governance papers
- Coordinating meetings, workshops, training sessions and rapid improvement events
- Supporting risk and issue tracking and monitoring progress against milestones
- Working closely with clinical and non‑clinical teams to support effective delivery of change
Working for our organisation
The Trust’s services are provided from three locations:
• The Countess of Chester Hospital: providing 473 general and acute beds.
• Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.
The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.
The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Qualifications
Essential criteria
- Diploma Level Qualification or equivalent work experience
Desirable criteria
- Level 3 Diploma in Business Administration
Knowledge and Experience
Essential criteria
- Knowledge of administrative procedures or of having been responsible for administration or supporting projects or programmes
Desirable criteria
- General knowledge of the Trusts Transformation and Productivity programme and priorities.
Skills and Abilities
Essential criteria
- Advanced skills in the main Microsoft Office Software: Outlook, Word, PowerPoint, Excel
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Helen Birley
- Job title
- Transformation Clinical Project Lead
- Email address
- [email protected]
- Telephone number
- 01244365327
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