Job summary
- Main area
- Urgent Care - Respiratory
- Grade
- Apprenticeship
- Contract
- Apprenticeship: 18 months
- Hours
- Full time - 37.5 hours per week
- Job ref
- 210-2026-139
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £12.71 per hour
- Salary period
- Hourly
- Closing
- 15/04/2026 23:59
Employer heading
Support Secretary Apprentice
Apprenticeship
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Full Time: 37.5 Hours per week
An opportunity has arisen within the Respiratory secretarial team within the Urgent Division for an Apprentice Support Secretary. In this role the post holder will provide secretarial support and administrative support to the Consultants and wider team.
We are looking for a highly motivated individual to provide a high standard of audio typing / clerical support. The successful candidate must be able to work using their own initiative, but also as part of a team.
Excellent communication and administrative skills are essential for this role, along with a keen eye for accuracy and detail. Organisational skills are also essential.
A working knowledge of general office procedures and Microsoft packages is required, but full training will be given in the use of Medisec and EPR+ software. Knowledge of medical terminology also would be an advantage.
Main duties of the job
- You will support the Team Leader by undertaking audio transcription and typing of clinic and miscellaneous digital dictation as and when required, whilst ensuring you maintain proficiency and accuracy in the use of medical terminology.
- You will support in the efficient and effective process of distributing correspondence out to all relevant parties.
- You will support the department by undertaking the scanning or filing of letters and diagnostic results into patients case notes, following the Health Records Guidelines.
- You will participate in the Team’s post rota (for sending external correspondence), contributing to the preparation of letters and the sorting of incoming & outgoing post.
- You will develop a knowledge of other roles within the speciality teams, to support during incidents of absence and the maintenance of adequate cover.
- You will assist in locating and retrieving of case notes, from various areas of the trust using the case note tracking system ensuring case notes are tracked on the relevant computer system at all times.
- You will support in the effective and efficient communication with regards to patient care.
- You will assist the team with correspondence, telephone or personal enquiries relating to the specialty when the need arises.
- You will support the team in ensuring that shared systems are devised and utilised by all of the team.
- As part of your role you will actively engage in adhering to the Trust Values.
Working for our organisation
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Qualifications
Essential criteria
- GCSE standard (English) or NVQ Level 2 or equivalent
Knowledge and Experience
Essential criteria
- Knowledge of Microsoft Office Packages
Desirable criteria
- Typing experience is desirable
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Thomas Tilney
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 01244 36 6297
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