Job summary
- Main area
- Team Secretary
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 17.5 hours per week
- Job ref
- 373-SMH1965-A RR
- Employer
- Cheshire and Wirral Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- Ellesmere Port and Neston CMHT
- Town
- Ellesmere Port
- Salary
- £22,816 - £24,336 per annum pro rata
- Salary period
- Yearly
- Closing
- 12/05/2024 23:59
Employer heading
Team Secretary
Band 3
Job overview
We are pleased to share an opportunity for an experienced administrator/secretary to join the Ellesmere Port & Neston Community Mental Health Team as Team Secretary. This post is part time 17.5 hours per week. Working DAYS will be Mon, Tuesday and half day Wednesday
The successful candidate would be joining a fantastic team who support each other and strive to deliver an exceptional service for its patients. We are looking for an enthusiastic, and resourceful individual to join us. You should possess a commitment to team working and a desire to deliver excellent standards of work. We want all staff members to develop their skills through training and development opportunities.
We aim to provide the highest standards in administrative support services to our colleagues to maintain safety, health and, most importantly well being of the people in our area.
You will be working directly alongside five other administrative staff and be embedded in the team with clinical staff which consists of nurses, clinical support workers, occupational therapists, doctors, psychotherapists and psychologists.
Main duties of the job
The successful candidate will be expected to provide a comprehensive administration service. Duties include; dealing with telephone calls, directing calls to the appropriate practitioner and forwarding messages on efficiently. Liaising with GPs, Social Workers and other agencies, responding to queries appropriately ensuring confidentiality at all times. Manage calendars and arrange meetings. Taking Minutes as and when required. Undertake copy typing and audio typing when required, using digital dictation for Consultant and Junior doctor’s clinics. Scanning documents and loading onto system. Any other relevant admin duties.
The successful candidate will be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met, and that urgent work is accommodated.
This is a varied role and applicants will be able to demonstrate a high level of expertise in typing and keyboard skills which would include comprehensive knowledge of Microsoft packages. Excellent communication skills are essential as you will be communicating with service users, carers, health and social care professionals
Working for our organisation
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.
We welcome applications from people who have direct experience of accessing our services.
Detailed job description and main responsibilities
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. A ‘Guide to completing your application form’ can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.
Good luck with your application. We hope to welcome you to Team CWP very soon.
Person specification
Qualifications
Essential criteria
- Evidence of good typing skills e.g. RSA 111/NVQ Level III in an admin related subject or equivalent
Desirable criteria
- ECDL
- AMSPAR
Knowledge and Expertise
Essential criteria
- Working knowledge of software programmes e.g. Microsoft office applications
- Knowledge and understanding of confidentiality
Desirable criteria
- Audio typing skills
- Minute/note taking experience
Experience
Essential criteria
- Experience of providing secretarial/administrative duties
Desirable criteria
- Experience of working in a health environment
- Experience of working as a member of a team in an office environment
- Where applicable experience of general finance systems
- Experience of supporting the organisation of seminars, conferences, workshops etc.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Donna Dale
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 0151 488 8411
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